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Windows 10 We Can’t Sign Into Your Account: Ultimate Ways

Windows Operating System has lots of superior features including support for multiple users. A Windows PC can have multiple accounts for different users. But often, users are locked out of their account because of some technical glitch. While accessing specific accounts Windows 10 we can’t sign in to your account is an annoying problem. It is an irritating bug and eliminates the purpose of having multiple accounts on the same PC.


However, if you are having a problem in resolving “can’t sign in to your account Windows 10” error, then we can help you. Here in this article, we have provided some tried and tested methods to resolve this error. Hence, keep reading this article and sole this erro on your own.

How To Fix “Can’t Sign In To Windows 10” Error?

There are a number of solutions to sign in to Windows 10. But, here we have provided some effective ways to resolve it n no time.

Fix 1: Delete User Profile From Registry

In order to resolve the Windows 10 related issues, you need to delete your profile from the registry first. To do that, simply follow the below instructions:


  • Log in to your PC as another administrator.
  • Then, form C:users to c:Backup you need to move the broken user profile folder.
  • After this, simply go to the registry editor and go through the mentioned command:
    {HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList}
  • Now, you need to find the “ProfileImagePath” that points to C:/users. Usually, it ends in “back.” Now, you need to delete the entire folder.
  • Once you delete that folder, now you can restart your device and log in with the affected profile.

Fix 2: Reload Or Refresh The Location

Refresh or Reload the location is a generic solution to such problems. To do that, you need to go to This PC and simply right-click on Documents and access Properties. Then, you can see the Location tab where you notice Find Target button, just select that button. After that, simply find the directory where you have your file. Now, you need to select that option. Now, on the top of the file explorer you will find directory list, simply right-click on that button.


Furthermore, C:/Users/YourUser/documents will appear with the directory location. After this process, you need to copy the location and paste it on the field right above the options. Once you have done, simply select the Apply button and wait for about 30 seconds to finish the procedure. Finally, restart your device and check if the issue persists then try the next method.

Fix 3: Change Password Of Affected Account

After changing the password, you can easily sign in to your account. Many users have reported that changing the password is a good option to resolve this kind of issue. To do that, follow the below instructions:


  • Primarily, you need to log in a different admin account.
  • Now, go to the Start and then enter the Control Panel. Once you find it, you need to double-click on the first result.
  • After this process, you need to open the Manage user accounts and then try to change the password for the account triggering the issue.
  • Now, press the Log out button. Once, you logged out from your account, you can use the New Password to log in to the affected account.
  • You may see that you display goes black. Now, open the Task Manager and click on the Sign Out button and wait for a while to finish the procedure.

Fix 4: Run A System File Check

File corruption may trigger the common problem that a number of people often face. In that case, you need to go to the Start and open the Command Prompt. Once you have done, right-click ok the command prompt and us Run As Administrator feature.

After that, you need to enter the “sfc /scannow” command and wait for a while to finish the procedure. Once done, enter the command “DISM /Online /Cleanup-Image /RestoreHealth”. Finally, restart your device. Now, you will see that all the damaged data will be restored on reboot.

Fix 5: Force User Profile In Command Prompt

In order to resolve this kind of error, you need to force user profile in command prompt. To do that, follow the below instructions:

  • At first, go to the Start and then enter cmd.
  • After that, simply right-click on the command prompt and then select the Run As Administrator button.
  • Now, you need to follow the given command and then hit the Enter.

{net user [insert name] /add  Example: net user madeleine /add}

{net localgroup administrators [insert name]/add}

{net share concfg*C:/grant:useraccountname,full net user useraccountname}

  • Once you have done, now you need to restart your device and try to log in to your account.

Fix 6: Install The Current Version Of Windows Updates

If you do not install the current version of Windows updates then you may be stuck with the “Windows 10 we can’t sign in to your account” error message. So, install the Windows update, first, restart your device once or twice and then go to Troubleshoot. After that, to you need to select the Advanced Option. Now, simply click on the Startup button and enter Safe mode. Once your device restarts and enter safe mode, simply press the Windows logo key and R. Now, in the search box, you need to enter regedit. Now you need to hit the Ente and find the path:

{HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList}

There, you need to find the folder that has ProfileImagePath key to set the System profile path. Then, you can find the RefCount key and double-click on it. Then you need to edit the value from 0 to 1 and save the changes. Furthermore, restart your PC go to the Settings and select the Updates & Security. Then, you need to select the Windows Update button and check for the available updates. Once the installation process is completed restart your device and try to sign in to your account.

Fix 7: Use System Restore

If you recently find this issue then it may occur due to some newly installed software. This in0-build tool helps you to remove or delete recently adds programs and applications as well.

This System Restore Option allows, without losing any file, you can restore the previous well-performing system configuration. Now, you need to reset your system as a recovery option. To do that, simply follow the below instructions:

Step 1: You need to go to the Settings first amd then select the Update & Security button.

Step 2: After this process, under the left panel, you will see the Recovery button. Simply click on that.

Step 3: Next, you need to select the Get Started under Reset this PC.

Step 4: Now, you need to keep your files and then follow the on-screen instructions.

We hope that one of the fixes enlisted above helped you fix the annoying Windows 10 we can’t sign in to your account error. As always, if you have met some other fixes, you can help the Windows community by enlisting the troubleshooting tips and tricks in the comments below.