Google Play Store is known for displaying a set of different error messages when Android users try to install an application. One such error message that appears frequently is ‘Unknown error code during install: -24’. Basically, the Android error code 24 occurs when you uninstall an application from your Android device but the data pertaining left in your device.
However, annoying as it is, this error also has some fixes which you can try in order to make your smartphone work again. Here, in this article, we have listed some effective solutions that you need to perform to get rid of the issue. Hence, if you are an Android user, you should go through the guide and apply the methods in order to resolve the issue.
What Causes Error Code 24?
In the previous section, we have pointed out that the error code 24 mainly occurs when an application keeps its data even after you uninstall it from your Android device. In addition, some applications disappear without a trace even though it hasn’t been manipulated by the user. As a result, users get the error message 24 when he/she tries to install the application again.
Moreover, when the user tries to reinstall the application which he/she removed from the device, the Play Store fails to save the remaining data and therefore displays error code 24.
Apart from these, there are multiple numbers of reasons responsible for Android error code 24. Therefore, after getting the reasons, now let’s focus on the troubleshooting methods.
Easy Ways to Solve Android Error Code 24
To resolve the error code 24, you need to perform a few steps one after the other and check which one helps you. Hence, go through the following methods.
Method 1 – For Non-Root Users
- To access the phone’s internal storage, you need to download a File Manager.
- After that, select an Android folder and open it. Further, select the subfolder which is located inside the chosen Android folder.
- Check every folder and search which one consists of error code 24 related files. Such as, if the WhatsApp application folder contains the error code 24 related files, then it will be saved as ‘com.whatsapp’.
- After selecting the folder, delete it from your device.
- Later, open the Google Play Store and search the for application again. Then, install it on your device. Finally, check the status of the error.
Method 2 – For Root User
In order to fix the error follow the below-mentioned steps:
Step 1: At first, move to the Settings option. After that, open the Apps or Application Manager section of your device.
Step 2: Search for the Download Manager application and select it. You will find the option only when the Android device is rooted. The Download Manager is the primary reason why you come across the Android error code 24. You can easily fix the issue simply by repairing the Download Manager application.
Step 3: Therefore, select the Clear Data option and remove all the cache as well as data. And then, try to install the application which failed to install previously due to the error code 24.
After going through the solutions mentioned in the above sections, you can easily fix the Android error code 24. Hence, try to follow the above steps carefully and solve the issue without any problem.