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Solve Dell Printer Offline Status On Windows 10 With Effective Tips And Tactics

Nowadays, Dell printers are one of the most widely used printers because of its high-end specifications and incredible performance. These printers are very useful for printing multiple pages at a time. But sometimes, you may face some problem with these Dell printers while using it. That is, whenever you are going to print something via Dell printer, then a pop-up message will show you that “Your printer is offline”. After getting this error message, you can not print anything. But don’t worry, if you encounter this error on your PC while printing via Dell printer. In this article, we have discussed the Dell printer offline error. Just keep reading this article properly to know the causes which led to this error and solutions to fix it.

Relevant Causes Of Dell Printer Offline Windows 10 Issue:

Due to certain reasons, you may face the Dell printer goes offline error. If you want to know about the main causes of this error, then just follow the points below:

  • If the computer shut off the connection of your printer to save power
  • Outdated printer drivers
  • The antivirus software and firewall is creating a communication problem with the printer
  • If the network information lost the printer setting
  • Due to the incorrect IP address

So these are some of the common reasons for Dell printer keeps going offline issue. Now, follow the solutions for fixing Dell printer offline error message.

Easy Methods to Fix Dell Printer Goes Offline Issue:

Here, we have analyzed and provided some easy methods to fix Dell printer offline error. So to overcome this error easily, just follow the steps given below.

Method 1: Printer Setting Through Device Manager

You can reset your printer through the device manager by following the steps below:

  • At first, go to the search box and type control panel. From there, select the device manager option
  • Now, scroll down and click on the USB controller. Now, click on the plus symbol
  • On the USB root hub, just right-click on it and select the Properties option
  • Now, select the Power management tab
  • After that, untick the “Allow the computer to turn off this device to save power”
  • Restart your computer to save all the changes.

This will make your Dell printer back online again but only temporarily. If not, then you can try the next step.

Method 2: Check the Printer Connection

The printer offline message is a way of telling that anything went wrong in the communication between the computer and your printer. So the first thing you have to do is check the connection of the printer and the computer. To check it:

  • First, power off and then power on the printer to restart it.
  • Now, wait for a few seconds to make the printer ready
  • After that, check the printer’s connection.
  • If your printer is connected through the USB cable, then make sure that the printer is well connected to the USB
  • If the printer is connected via a wired network, then make sure that the cable is well connected to the ethernet port.
  • If your printer is connected via the wireless network, then check that it is connected to the PC network.

Now, you can print any page to check whether the error message still appears or not.

Method 3: Update the Printer Driver

The Dell printer offline error message might also come up due to the driver problem. If the printer driver is installed in your computer, then check that you are using the latest version of the driver. You can update your driver in two types-either manually or automatically.

Installing Driver Manually:

If no driver update found in the printer settings, then you have to manually update the printer driver. For manually update, just do the following steps.

  • At first, click on the Windows button
  • In the search box, type device manager and hit the Enter button.
  • Right-click on the device printer option to update and select the update driver option.
  • After that, for driver software option, click on the Browse my computer option.
  • Then, select the Browse option.
  • After that, select the main content folder which you want to extract in the browser address space.
  • Click on the OK button.
  • At last, click on the Next button.

After completing the above steps, the newer version of the printer driver will be automatically updated. You can also update the printer driver automatically while updating the Windows operating system.

Updating The Printer Driver Via Windows Update:

To download and update the printer drivers automatically, perform the following steps:

  • At first, click on the Windows button.
  • Then, click on the Settings option
  • In the Setting option, click on the Update and Security option
  • After that, click on Windows update
  • At last, click on the Check for update button

If the drivers publish its updates through this Windows update service, then it will automatically download and install the latest drivers in your computer. Updating the driver may also fix the Dell printer offline error.

Method 4: Check the Printing Status

The automatically updated printer driver can change the Windows update cloud settings. So you have to confirm that your printer status is error-free. To check it:

  • Turn your printer off and turn it on again to restart it
  • Then, from the keyboard, open Windows settings (for shortcut press the Window key+ I)
  • Click on the Device option and then select the Device and Printers option
  • Now, right-click on the printer and choose the option “See What’s Printing”
  • If you see that the icon is no green mark, then just right-click on the printer and click on the Set As Default Printer option.
  • After doing the above steps again, select the option “See What’s Printing” option
  • Click on the printer. Now you can see a tick mark to the option Pause Printing and Use Printer Offline. You need to remove the ticks by clicking on that option.

It may solve the Dell printer offline error. If it does not fix the error, then you can try the next method also.

Method 5: Restart the Print Spooler Service of the Printer

Your printer may give this error message if the Print Spooler service does not work properly. Somehow the service may shut down. To check it:

  • At first, open the Run dialog box and type service.msc. Then, hit the Enter button.
  • From the options, find the Print Spooler and check that the status is running or not
  • Now, right-click on the Print Spooler service and click on the Restart option
  • At last, close the Properties window.

Now, you can check whether the printer is online or still Dell printer keeps going offline.

Method 6: Add a Second Printer

If the above methods do not work for you, then you can try this method. But this method only works when your printer is connected with the network instead of a USB cable. So to perform this method, go through the instructions below:

  • From the keyboard, press Windows logo + I for Windows settings option
  • Now, click on the Device and Printer option
  • After that, right-click on the printer and select the Printer Properties option
  • Click on the Ports tab and then click on the Add Port option
  • Now, select the standard TCP/IP port and tap on the New Port button
  • Click on the Next option
  • After that, insert the printers’ IP address and click on the Next option.

This method is the final one which you can try to perform to overcome this error. By following any of the above steps, this issue will solve and your printer will work flawlessly.

In this article, we have talked about the common Dell printer offline error. Hopefully, the simple and easy methods described here will help you to fix this error. The solutions mentioned here are undoubtedly the best and the most appropriate one to fix this issue. You can also opt for an expert’s help to overcome this particular issue in your Dell printer.