Skype allows you to maintain a virtual communication. It provides voice calls and video chat features between tablets, mobile devices, computers through the Internet. Moreover, it gives immediate messaging services and also allows video conferencing facilities. It has exceptional features but users have faced some serious problems while using this application. Skype disk I/O error is one of the common problems. Generally, it occurs if you do not update the Skype application on the system. Sometimes, if you change the Skype settings accidentally, then you may see this issue. If you are experiencing this issue, then read this article carefully. Here, we are going to share an easy troubleshooting process to solve this particular error.
Different Methods to Resolve the Skype Disk i/o Error
Here, we have provided you with proven techniques to fix the Skype disk I/O error immediately. Let’s have a look at the circumstances that are triggered by this issue.
Method 1 – Uninstall the Skype Application and again Install it
This is one of the basic methods that are very useful to get rid of Skype unable to sign in due to a disk I/O error on the system. To do that follow the steps cited below:
Firstly, you have to go to the Search panel, type ‘Settings’ and then hit the Enter button. Alternatively, press the Windows home button + I key together to launch the Settings window.
From the Settings window, you will see the ‘Apps and Programs’ section, double click on it to open this section. Here, you just scroll down the page and find the Skype application, select it.
Then, click on the Uninstall option. Now, the uninstallation process has begun. Once it is finished, reboot the system. After uninstalling this again, install it from the official website of Skype. So, go to the Skype official website and download it. Once the download is done, install it. To complete the process, follow the onscreen directions carefully. After completing this, restart the system and then, check whether the glitch is there or not.
Method 2 – Update the Skype Application
An older version of the Skype application can cause this issue. So you need to update the Skype application properly on your PC. Let’s go ahead and see how you can update the Skype application. If you have turned automatic updates off on Skype, you can check for available updates anytime you want and install it by yourself. Follow the steps given below:
At first, you need to go to the Skype application. Alternatively, you can also double click on the Skype icon to launch this on the system.
In the Skype window, you must move the cursor to the Menu bar and click on the Help button to launch the drop-down menu list.
You must click on the ‘Check for Updates’ option from the list. If an update is available, then you will be asked to download it. Simply click on the Download option. Once it is done, restart the system. Or, if an update is not available, it will prompt that you already have the latest version of the Skype application. Automatic updates are the easiest way to keep the Skype application up to date. So, if it is disabled, then you must turn it on. To do so,
- Go to the Menu bar and select the Tools tab.
- In the Tools tab, click on the Options button to open it.
- From the Skype Options window, click on the Advanced section in the left side panel and then, select the Automatic Updates option.
- Now, you need to click on the ‘Turn off automatic updates’ option and then, click on the Save option to allow the changes to take effect.
Method 3 – Delete the Folder and Again Create the User’s Folder
After doing the previous methods if the Skype disk I/O error still appears, then you can try this method to resolve this issue. Follow the points given below:
Firstly, you must completely close the Skype application. You need to go to the Windows button + R key to launch the Run box, type ‘Task manager’ and then, hit the Enter button or click on the OK option. Alternatively, press the Ctrl + Alt + Del button to open the Task Manager window.
In the Task Manager window, select the Skype application and then, click on the End Task option to completely close the Skype application on your PC.
Now, you have to select the Start button to open the list. Select the Control Panel. Alternatively, go to the Search box, type ‘Control Panel’ and then press the Enter button.
From the Control Panel window, take the mouse to the Tools tab, select it and then, click on the Folder Options.
In the Folder Options window, move the cursor to the View tab and then, find the Hidden files and folders section. From that section, you must see that Show hidden files, folders and drivers is selected. Then, click on the Apply option and click on the OK button.
Next, press the Ctrl + E button to launch the Windows Explorer. Then, go to the “C:\users\<your windows username>\Appdata\Roaming\Skype” Section.
Then, find the Skype folder, right click on it. Click on the Delete option from that list. After deleting this, restart the system and again sign in. After performing the steps, if the error is still there, then you can follow to the next one.
Method 4 – Modify the Permissions
This is an alternative method that you can use to fix the Skype disk I/O error. To complete this method follow the directions which are cited below:
In the beginning, you will go to the Skype icon, right click on it. Select the Quit option to stop the Skype application.
After doing this, open the This PC window by double-clicking on it. Then, right-click on the Temp folder. Select the Properties option.
In the Properties section, click on the Security section. Click on the Edit option and then, select the Add button from the Security tab. Then, select the locations and click on the OK button.
Next, you will get a box called ‘Enter the object names’ select it and type ‘ALL APPLICATION PACKAGES’ and then click on the Check Names option. Now, you will see the ALL APPLICATION PACKAGES file. Then, click on the OK option to go to the Temp folder. After doing this, click on the OK option, restart the Skype application and then, check if the problem is resolved or not.
Now, you must have a complete grasp on the troubleshooting process of Skype disk I/O error on the system. Go through these steps carefully to get rid of this error. In case, if you face any problem, then we suggest you not to waste your valuable time. You can seek expert guidance to solve this problem without any hassle.