Firefox is one of the most used browsers, after Chrome. It offers a great browsing experience with add-ons and an extra pinch of security in its configuration. Firefox crashing is one of the most common problems users experience with this browser. We have accumulated some effective solutions in order to fix firefox keeps crashing problem with ease. You can work on them one by one until the issue is resolved.
Why Does Firefox Keep Crashing?
There could a few reasons behind why Firefox keeps crashing.
- Corrupt installation,
- Corrupt add-ons
- Virus or malware
- Outdated Firefox
- Issues with Flash
- Clogged Caches and Cookies
These are some reasons why you might be facing this problem.
Ways To Fix Firefox Keeps Crashing Issue
Here are a few effective solutions for troubleshooting this problem. Try them and see which one serves the purpose.
Sometimes, the issue can occur because of an add-on or the extension you have installed. Starting Firefox in safe mode will disable them all and then refreshing the browser will indefinitely resolve the issue with the additional configuration, if any.
- Open your Firefox and click on the Menu icon at the top right side of the screen.
- Click on the question mark icon at the bottom of the drop-down menu.
- Select “Restart with Add-ons disabled on the new side menu.
- Confirm that you want to enter the safe mode by pressing Ok.
If your browser runs smoothly in the safe mode, then one of your add-ons or extensions is causing Firefox to crash. If it still crashes, you will have to reset it. For resetting the browser to the default settings,
- Go to the menu in the browser.
- Click on the question mark icon in the drop-down menu.
- Select Troubleshooting information from the side menu.
- You will see a new Window, Find the option of Refresh Firefox. Click on it.
- Confirm the action and press Ok.
But before that, try the other solutions as well.
Check If your Firefox Is Up-to-date
Over time, an application develops bugs. The updates fix the glitches and the bugs in the older version, making it better. Make sure your browser is updated.
- Open your Firefox and click on the Menu at the top right side of the screen.
- Click on the question mark icon present at the bottom of the drop-down menu.
- In the side menu, select About Firefox.
You will see a small pop-up window where you will be able to check if the browser is updated or not. If it is not updated, you will see an option of updating it. So, update and see if the issue is fixed or not.
Check Your Flash Software
Firefox often clashes with Flash software. So, if you have Flash in your system or integrated with Mozilla, check for the updates. If it is updated and yet your browser is crashing, you might need to disable it.
- Open the Firefox and go to the Menu.
- Select the option of Add-ons.
- Navigate to plugins on the left of the screen.
- In the list, find the Flash Software.
- Click on the drop-down box present near its options and click on “Never Activate”.
- Exit after saving the changes.
Now, restart your browser and see if it is still crashing.
Clear The Cache
The cache contains your saved information and bookmarks along with the information about the websites you have visited and your favorites. Sometimes cache gets overloaded or corrupt, causing Firefox to crash.
- Go to the Menu in the Firefox browser and select History.
- Click on clear recent history.
- A pop-up window will open asking you for details on what to delete.
- Select all checkboxes and set the time range to everything.
- Click “Clear Now”.
After everything is cleared, start your browser again and see if the issue is fixed.
Install The Latest Windows Updates
Windows bring out new updates for fixing glitches, crashes and bugs in the OS. So, if you haven’t updated Windows, it might be the reason for Firefox crashing. To update Windows,
- Press the Windows + S button and launch the search bar of the Start menu.
- Type Windows update and select the first option.
- Select Check for updates.
Windows will look for the updates and automatically install it. If asked, restart your system and see if Firefox is working smoothly now.
Scan for Malware
Malware is nasty. Hence for any issue with the system and its applications, you must check for the presence of malware.
- Press Windows + S to launch the start menu search bar.
- Type Windows Defender and select it from the results.
- Select the full scan and click on Scan.
- If malware is found, select the option to remove it.
Finally, restart your system and the issue should be resolved.
Update The Drivers
Updating the drivers is vital for the performance of your system.
- Open the Run command by pressing Windows + R.
- Type “devmgmt.msc” in the dialogue box and hit Enter.
- You will reach to the device manager.
- Navigate through all the devices and update the display/graphics drivers first.
- Check updates for all the drivers present on your computer.
- Click on the Display adapters right click on it and select “Update driver”.
- You will be asked which way do you want to update your driver. Select the Search automatically for updated driver software and proceed.
- After the updates, restart your browser.
It should work fine now.
For reinstalling the browser,
- Go to the control panel and click on ‘Uninstall a program’.
- From the list of the programs, select Mozilla Firefox.
- Right-click it and select the option of uninstalling.
- The uninstall window will pop-up. Click on Next and follow all the instructions to move ahead with the uninstallation.
- Once the uninstallation is finished, go to the official website of Firefox and download the browser.
Hope the issues will be resolved now.
One of these methods will get your Mozilla Firefox browser up and running in no time. Sometimes, it might take a combination of solutions, hence, work your way down from the first one. You will find the solutions soon.