Epson has designed a compact, featureful scanner with innovative designs that can support a superior scanning job on the go. Epson’s XP 310 scanner is considered to be one of the notable scanners that can serve the purpose for your home, starting from photos to documents. Overall it can streamline your scanning procedure and improve the efficiency as well. However, due to a recent Windows system update, some users are reporting to face technical glitches while using this Epson scanner. The most common problem appears in the form of a message ‘epson scanner communication error’.
This issue crops up whenever the scanner application fails to scan for any documents. In this corporate day to day life, a scanner has a crucial role. But, if it fails to run appropriately, it is considered to be a massive drawback for the printing and scanning industry. This is where this article comes at its beat. Read this article and get a vivid idea of why this error occurs abruptly. Additionally, you will also get to know about the effective tricks that can help you resolve the problem.
First things first, you must understand why Epson scanner communication error appears in order to by-pass the chances of its occurrence in the future. There is a various number of different reasons, that can lead to this communication problem. Here in this section, you will get a clear insight into the causes. So, have a look:
Now, that you are well accustomed to the facts, let us proceed towards the tricks that can fix the problem.
The solutions mentioned below can help you mitigate the problem, in case you are operating on Windows 7, 8 or 10. Further, if you have recently updated to Windows 10, then these quick hacks can also assist you to recover from this issue. Take a glance and try to follow the steps in the exact order mentioned below:
At first, try to run the scanning application with administrative privileges. If you are trying to connect an external source then most of the applications require administrative permission. This helps them to do their job without any interference or without any requirement of security check. Now, follow the steps to alter the application’s settings and to enable administrative access.
If the Epson scan application fails to associate the scanner, due to issues concerning the network LAN address. Even if the network is configured to connect automatically, it may abruptly fail to do so. Then, in this case, you have to modify the address manually through the command prompt. let us start with the steps:
Now, you can fully utilize the ‘scan utility’ service without any hassle. However, if this method seems too complicated, then you can go for the next solution hack.
It is a known fact that if you using a long USB cable to connect the scanner and computer, then chances are that you will lose more signals. So, try to consider a shorter cable and note whether the connection problems gets resolved or not. This is just a temporary hack and you need to verify whether this workaround works. Otherwise, you can also go for the next method to resolve Epson scanner communication error.
Shell Hardware Detection service is the primary tools that can help you to detect whether any external hardware has a proper association with your system. It functions automatically and notifies for every autoplay hardware events. Often your system might face issue with this tool and fail to detect the scanner. Let us try to fix this tool so that it can reconnect your scanner with your system.
Method 5: Update the Scanner DriversIf the above solutions are unable to help you fix the Epson scanner communication error, then there might a definite problem with the scanning drivers. To initiate the process, you need to navigate to the manufacturer’s website. Verify the compatibility and locate whether the latest scanner drivers are available. Note the model number of the Epson XP 310 scanner for quick identification of the requisite version. Now proceed with the steps:
There are a few instances when a new driver fails to work then you have to go for an older version. Install it in the same method as mentioned above. Furthermore, This Epson Scanner comes along with an in-built printer thus, you need to update the drivers of the printer as well.
You can also try to uninstall Epson Scan. For this navigate to ‘Windows Explorer’ and in the address bar type in ‘C:\Windows’. You will note that a list of results contain various file names appears on the screen. Try to locate the file named ‘twain_32’ and rename it. You can change the name to ‘twain_old’. As soon as the process completes, restart your computer to help your system configure the recent changes. Finally, this uninstalls ‘Epson Scan’. Wait for a couple of minutes and reinstall it again, this will help to sort the problem.
The information provided in the above section must be enough to help you eradicate the Epson XP 310 scanner communication error from its root. Further, if the issues still remain, then try to verify whether there are any restrictions on the network, and ensure that you have typed in the exact network configurations in the scanner hardware. Lastly, you can also check whether the ports in your device are working appropriately and then try plugging in the hardware. However, if you are not acquainted with the technical domain, then try to gain requisite technical guidance.