Dell laptops, being one of the most reliable brands of laptops in the market, uses high-quality audio drivers. But due to some external hardware problem in the Dell laptops, the users may face the sound or audio problem. This is a very common problem faced by almost every Dell users. If you are also coming across such issues in your Dell laptop, then don’t worry. Because here, in this article, we have listed some causes which led to Dell laptop volume not working issue and easiest steps to overcome this error in your Dell laptop. Just read this article to know more about it.
Causes of Volume Not Working Dell Laptop:
To overcome this error, the first thing that you should know is the main cause of this error or why this error occurring If you want to know the main causes of this error then, you can follow the points below:
- Outdated sound drivers.
- Third-party applications.
- Invalid cable connection.
- Fault in volume control.
So these are the basic causes of the Dell laptop volume controls not working problem. Now take a look at the alternative solutions below to resolve this error permanently.
Step-by-step Procedure to Fix Volume Buttons Not Working Dell Laptop:
Here, we are going to talk about some easy fixes by which you can overcome Dell laptop volume not working easily. Just follow these steps below.
Fix 1: Check the Volume Controls
This is the first step to fix the problem. Sometimes the people mistakenly press the mute button on the keyboard. So, you have to first check the volume controller. For Windows users.
- Click on the sound icon from the Windows system tray and make sure that there is no red circle.
- For the external speaker, make sure that you turn up the dial volume. If it is turned down, then you can not hear anything.
Now, also make sure that with the power outlet, speakers are properly connected. Sometimes the connections become loose if so happens then the sound problem may occur. In addition, you can check the back connection as well as the audio cable. Also, make sure that it is properly connected. If it is properly connected, it might solve your problem. If not, then you can try out the next solution.
Fix 2: Check the Volume Application
The second step is to verify the sound program that you are running is not mute. Usually, a lot of programs have their own volume controller. So, you have to see that the video which you are watching is not muted. Apart from this, if you are watching the Youtube video, then you have to turn up the volume of the Youtube player. So, you have to check that both the volume controller and the sound program are not muted.
Fix 3: Restart Windows Operating System
Restarting the Windows can fix Dell laptop volume not working isue. So, you can try to reset the operating system to resolve this problem. Most of the time resetting OS can clear up strange issues if your computer has been on for a long time.
Fix 4: Update the Sound Driver
This problem may occur due to the outdated sound driver. So to perform this step.
- At first, in the Run dialog box, type device manager and hit the Enter key.
- Then, click on the Sound, video game controllers option.
- Check that is there any red or yellow mark point or not. If there is, then it may be the symbol of the missing driver.
- Now, click on the Update the sound card driver option. Also, you can download the sound driver from the official website.
It may solve your problem. If not, then you can try the next solution.
Fix 5: Check the Cable Connection
If you having a problem with the microphone or the sound driver. Then, you have to check the port connection. As you know that in the Dell laptop, you can add the microphone, line-in, line-out etc. On the other hand, if you can not hear anything from the computer speaker, then there might be some problem with the line out port. In case, there is anything connected to the line out port, then automatically turn off the sound. Thus, depending upon the audio problem, check whether the ports are connected properly.
Fix 6: Try the Microsoft Troubleshooter
Microsoft troubleshooter is another solution for fixing audio problems. So to perform this solution, check out the below steps:
- At first, click on the Start button. In that, type ‘Troubleshoot’. From the provided result, click on the Troubleshooting option.
- Then, click on the “Playing Audio” option.
- To complete the troubleshooting process, click on the Next option and run the troubleshooter.
It can solve Dell laptop volume not working problem. If the error still persists, better to go back to the next step.
Fix 7: Update the BIOS
It is possible that your Dell laptop BIOS is outdated. At that time, you may face this problem. So you have to update your BIOS to overcome this problem. For updating the BIOS, just go to the PC manufacturer’s site and download or update the latest BIOS for your Dell laptop.
Another thing you can do is you can go to the BIOS setup option. After that, make sure that the sound card option is enabled. It may resolve your problem.
Fix 8: Uninstall and Reinstall the Sound Device
It is another method which you can perform to overcome this problem. To do this, act in accordance with the steps provided below:
- At first, go to the device manager and right-click on the sound device
- Then, choose the Uninstall option
Now, restart your Dell laptop and your laptop will automatically reinstall the sound device. It may resolve your problem. If not, then move on to the next solution.
Fix 9: Check for the Audio Settings
If the sound issue still occurs, after performing the above methods, then you can perform these steps:
- From the desktop, right-click on the Volume icon which appears on the right corner.
- Then, tap on the Playback devices option.
- Now, hit on the Sounds option.
- A Playback tab will appear. From that, click on the Speaker/ headphone option.
- Now, check the Show disable devices and Show disconnect devices option.
- Right-click on the speaker device and select the Enable option.
- Then, select your speaker device and click on the set as default option.
- Now, click OK option to save the changes.
Now, check whether the error message still occurs or not.
Fix 10: Change the Audio Format
Changing the audio format can easily resolve the sound issue in the Dell laptop. Here is how to do it:
- At first, from the desktop, right-click on the Volume icon which appears on the right corner.
- Now, hit the Playback devices option.
- Then, tap on the Sounds option.
- A Playback tab will appear, from that, select your audio device and click on the Properties option.
- Now, click on the Advanced tab and tap on the Test button.
- At last, click on Apply and OK to save the changes in the settings.
This will completely resolve your problem.
Hopefully, this article gives you a brief idea of how to resolve the Dell laptop volume not working issue. If you find that any of the above solutions are not working and you are failing to fix this error, then opt for a professional’s assistance, without wasting further time.
