The printer provides a great way of printing your files and documents effectively. However, Samsung printer offline is one such error which you might face while you are trying to connect your printer through the internet. This can also make it difficult for you if you try to print any document from the internet directly. Therefore, your work gets disrupted to a huge extent. If you are planning to resolve the error on your own, this article would be a perfect shot for you. Read through it thoroughly to get rid of the issue at the earliest.
Why Samsung Wireless Printer Offline Issue Occurs
Samsung wireless printers can go offline because of several reasons. Have a look at some of the common reasons for Samsung printer offline issue.
- There can be issues with the connectivity of the Samsung printer. You need to monitor the connections properly.
- An issue with the Print Spooler service can also be a cause of the defect. Restarting it might fix the issue.
- Moreover, a corrupt printer driver can cause issues with the printer while trying to connect it remotely. Updating the printer driver can ward off the issues.
- There can be a chance that the printer is malfunctioning. In such cases, add a second printer and see if the new printer is working or not.
Troubleshoot Samsung Printer Offline Issue Effectively
You need to know some easy ways by which you can get rid of the defect regarding the Samsung printer keeps going offline. Take a glimpse at some of the easy hacks by which you can resolve it quickly.
Check the Connection of the Printer
The error code “Samsung printer offline” tells you that something went wrong with the printer’s connectivity. Therefore, you have to check if the printer is properly connected to the system or not. At first, restart the printer by switching it off and then switching it on. Wait for the printer to set up fully. Then check the USB cable of the printer if it is connected through it. Make sure that the cable connecting the system and the printer is properly connected. After that, see whether the USB slots are working properly or not. Then check if the network connectivity is correct or not. Ensure that the network is working properly. At last, see if the issue persists or not.
Check Printing Status
Follow this simple way by which you can check the printing status of your printer. First of all, restart your Samsung printer and then when it turns on, press the Windows key and the I key simultaneously from the keyboard. The Windows Settings window will appear on the screen. There go to the Devices option. Then choose the “Devices and printers” option. You will notice the Samsung printer option present there. Right-click on that option and choose the option “See what’s printing”. There move to the “Printer” tab. In the left section of the windows enable the options “Set As Default Printer”, “Pause Printing”, and “Use Printer Offline” respectively. Now, see if the printer works online or not.
Update Printer Driver
- Click on the Start button at the extreme left of the taskbar and type “device manager’ in the Start search field.
- Select the Device Manager option from the list of options. The Device Manager window will appear showing all the drivers that are currently installed in your system.
- Locate the “Printer driver” option from there and right-click on it.
- Select the “Update” option from the drop-down menu. The printer driver will start updating to its latest version. Ensure that you have a strong internet connection throughout the procedure. At last, check whether the problem Samsung printer offline is resolved or not.
Restart the Print Spooler Service
Restarting the Print Spooler services in some of the cases can fix the issue. Follow the methods by which you can perform a restart to that on your own. Click on the Start button from the taskbar and type “run” in the search field. Press the Enter button from the keyboard. Then, in the Run search bar, you have to type “services.msc” and click on the OK button. Now, press the P button from the keyboard and choose the option “Print Spooler”. Right-click on the Print Spooler option and select the “Start” option from the drop-down menu. If you see that the Print Spooler status is running, then select the option “Restart”. At last, close all the windows and restart the printer. Now check if the issue is resolved or not.
Add a Second Printer
- Press the Windows key and the I key simultaneously from the keyboard.
- The Windows Settings will show up on the screen. Select the Devices option.
- In the Devices section, choose the “Devices and printers” option.
- Right-click on your Samsung printer and go to the Printer properties option.
- Navigate to the Ports tab and then click on the Add Port button.
- Select Standard TCP/IP Port, and then click on the “New Port” option.
- Click on the Next button.
- This will show you two fields: the “Printer Name or IP Address” and the “Port Name”. Enter the correct details and hit the Next button. This will add a new printer to your system. After that, see if the issue persists or not.
Update Network Adapter
Click on the Start menu from the taskbar. Then type “device manager” in the Start search box and press the Enter button. You have to select the Device Manager option. The Device Manager window opens. There find out the Network adapter option. Right-click on it and choose the Update option from the drop-down menu. Make sure you have a sound internet connection before updating the Network driver. After the Network adapter is updated to its newest version restart both your system and the Samsung printer and see if it is still showing offline or not.
If you are still failing to provide an accurate solution to the Samsung printer offline issue, avail the services of experts who will solve the defect at the earliest.