Adobe is responsible for developing much software like Adobe Acrobat, Adobe Flash Player, Adobe Creative Cloud, etc. All the applications perform different tasks. However, there may be many error codes that may occur when using the Adobe services. Error Code 50 is one such Adobe error. Adobe error code 50 basically occurs when the Creative Cloud Desktop Application fails to update. This can happen if there is an internet connectivity issue. In such instances, the system becomes unable to backup during the installation process.
The probable reasons for the error might be network connectivity. So, you must ensure that you have a proper network connection when using the Adobe. There can be a problem connecting to the Adobe Server which releases the updates. Others reasons can also cause this error. In case, the Windows version you are using is not up to the date, then this error occurs. Also, incorrect installation can also lead to this error. Again, if the software is not compatible with the system. So, if you are facing this problem then, you can read the section below to fix the issue.
How To Solve Adobe Error Code 50
If you are facing error code 50 then, you can try out the following fixes for eliminating the issue. Have a look at the solutions described below.
Uninstall And Reinstall The Creative Cloud Desktop App
The adobe error code can occur if the Creative Cloud Desktop is not properly installed. So, you can try to uninstall it then again install it and see if the error persists.
- Firstly, you have to download the executable uninstaller zip file.
- After downloading the zip file, you have to extract the uninstaller files to uninstall the Creative Cloud.
- Now, after extracting from the zip file. You have to run the executable installer file. Then, save the executable uninstaller file as an executable file.
- A new prompt window will open. It will ask for your permission in order to proceed.
- In the next step, you have to click on the uninstall option to completely remove the files.
- Now, click on Close to exit the process.
- Download the Creative Cloud Desktop application and install it on your system.
Update The Windows OS
The error code 50 can occur if you are not using the latest version of Windows. In order to fix the error, you must update the Windows to the latest version available. An outdated Windows does not allow adobe update installation of creative cloud.
Fix Corrupt Windows Files
The Adobe error code 50 can also occur if some of the system files are missing or corrupted. You can check the system files by running the System File Checker. Follow the steps to run the System File Checker.
- Go to the Start Menu and open the Command Prompt. Open Command Prompt as Administrator.
- In the Command Prompt, you have to enter the command “DISM.exe/Online?Cleanup-image/ Restorehealth.”
- Now, enter the command “SFC/Scannow” and press the enter button.
Scan With An Antivirus
The error code 50 is an update issue. It might happen that the system is affected with a malware or antivirus due to which you face the error message 50. So, you can perform a full system scan to detect the malware and threats in the system. Now, try to update the adobe and see if the error still persists.
Boot The PC In Safe Mode
If you are facing error code 50 then, you can try to run Windows in Safe Mode and see if the error persists. There are multiple ways to boot the computer in Safe Mode. You have to press the F8 button on the keyboard. The Safe Mode options will appear on the screen. You can choose any of the option to start the Safe Mode. Check if you still get the Error code 50 messages.
Uninstall Creative Cloud Desktop Mac
These are the instructions that you need to follow
- Firstly, you have to download the executable uninstaller zip file.
- After downloading the zip file, you have to extract the uninstaller files to uninstall the Creative Cloud.
- Now, you have to mount the DMG file followed by opening the uninstaller the mounted DMG file.
- A security alert will be displayed on the screen but, you can dismiss the message.
- Click on Open and then continue the process.
- Next, click on the uninstall option to remove the app from the computer.
- Again, download and install the Creative Cloud Desktop and remove the error.
We hope that these solutions have helped you out to troubleshoot the Error code 50.
