Outlook is one of the best email service providers. You can send and receive emails without any interruption. It comes pre-installed along with the MS-Office package. However, there may be other problems that occur when using Outlook services. Error 0x800ccc67 is one such error caused by the SMTP protocol in the Outlook as well as Windows Live Mail. When this error occurs, it indicates that the email that you were trying to send, cannot be sent. Error 0x800ccc67 comes up with an error message “An unknown error has occurred.” This error occurs when the email provider alters the SSL or port settings. Another reason might be because the Firewall has denied access to SMTP.
In this article, we are going to discuss how to fix the Outlook error 0x800ccc67.
How To Fix Outlook Send Receive Error 0x800ccc67?
You can follow the troubleshooting steps given below to solve the Outlook error message.
Disable The Antivirus And Firewall
You can temporarily disable the antivirus and firewall to fix the Outlook error. You can easily disable the antivirus from the tray icon located at the bottom right corner. Click on the tray icon to expand the menu. There you will see multiple icons. Right-click on the antivirus icon. Then, select the “Temporarily disable Antivirus.” After disabling the antivirus check if you get the same Outlook send receive error 0x800ccc67 when trying to send or receive an email.
Alter The SMTP Port
You can also try to change the SMTP port and see if the error persists. Follow the instructions given below to change the SMTP port.
Open the Outlook and click on the Tools.
From the drop-down menu, select “Accounts or Email Accounts.”
Here, you have to view or change the existing email account.
Click on Next and then, select the account.
In the next step, click on change.
Thereafter select “More Settings.”
In the Outlook, choose Accounts and then click on Properties.
Go to the Advanced tab and then change the outgoing mail port and save the settings.
Uncheck the option “This connection requires a secure connection SSL” and then click on OK.
Lastly, restart the Outlook and check if the error is resolved.
Reinstall The Outlook
If none of the above solutions work for you then, you can reinstall the Outlook and see if you face the error. Follow the steps to uninstall and then reinstall the Outlook.
Click on the Windows icon and navigate to Microsoft Outlook.
Right-click on the program and then click on “Uninstall’ from the list.
This will uninstall the Outlook. You can now install the Outlook. This will surely fix the Outlook error 0x800ccc67.
There are just so many people out there that use Microsoft Product and Softwares. And as such are vulnerable to such error message issues. In case you use many of the different Microsoft products, it can be the same for you.
And if you need information on how to troubleshoot these errors. Then you can get that from this website.