Apple users often encounter an error while trying to upgrade or restore their iPad or other iOS devices using iTunes. The error we are speaking of is the error 4013, in which the error message reads as “The device could not be restored. An unknown error occured.” This error message suggests that you are not being able to use iTunes for restoration or upgradation of the iPad or any other iOS device. If you are facing this error 4013 on your iOS device, then no need to worry. Here, in this article, we have come up with the solutions to this error and after following them you should be able to resolve this issue by yourself.
What Causes iPad Error 4013?
Error 4013 on iPad or any other iOS device is generally a hardware issue. A defective USB port or a damaged USB cable is the root cause of the error in most cases. However, there can be other reasons also. Here, we have gone into the details of fixing the error 4013. So, refer to this guide and work your way to resolve the issue by yourself.
How To Fix iPad Error 4013?
Below, we have listed the solutions to this annoying error. Go through them thoroughly, and find the fixes that work best for you.
Before you go to the solutions, you need to check for some criterion. Being a hardware issue you should check the following:
- Make sure that there is enough space on the iPad.
- Also, ensure that the iPad or other iOS device is not running low on power.
After ensuring these standards are fully met, move on to the solutions mentioned below to fix iPad error 4013.
Fix 1: Check The USB Port And Cable
Once error 4013 shows up on the iPad, the first thing you should check is the USB cable and port. As this error in most cases is hardware related, it’s likely that the root cause is with the USB cable or port. So, check the cable and port before you move to the other solutions. Here’s how:
- Make sure you are using a USB cable from Apple.
- You can try using a different cable.
- Also, try using a different PC or Mac to connect the iPad or other iOS devices to it.
Fix 2: Update iTunes
The next solution you need to try to fix iPad error 4013 is updating iTunes. If you are not sure that the iTunes is up-to-date, then follow these steps to update the iTunes.
- Open iTunes.
- Click on the iTunes menu.
- Select Check for Updates from the menu.
iTunes will now check for updates by connecting to the Apple’s server.
Fix 3: Reset All Settings
Sometimes, resetting the settings may resolve this error. Follow these steps to fix this situation:
- Restart your iPad.
- Navigate to Settings> General Settings> Reset> Resest all settings.
- Now, all the settings of the iPad will be reset. You just have to enter the password to confirm changes. This method will resolve the iPad error 4013. However, it puts you in the risk of data loss. So, you should always first take a backup of the data and settings of the iPad or other iOS devices to iTunes or iCloud.
Fix 4: Use Factory Reset
You can also use the factory reset function to fix iPad error 4013. Before factory reset, you should back up the iPad or any other iOS device to make sure that you lose no data in the process. Follow the steps mentioned below to reset the iPad to factory settings:
- Go to Settings> General> Reset.
- Select ‘Erase All Content and Settings.’
- After entering the passcode, tap on ‘Erase Phone’
This method will reset the iPad to its factory settings, and hopefully, the error 4013 will be resolved.
Fix 5: Enter DFU Mode
If none of the above solutions work, you can try entering DFU mode on your iPhone to fix this error. However, this process will delete every data and settings on the device. So, before you move on to the solution, you need to back up the iOS device data completely. After backing up, you can follow the steps mentioned below to enter into DFU mode on the iPad.
- Connect the iPad to your computer, and open iTunes.
- Press and hold the Power button and the Sleep/Wake button for about 10 seconds.
- Next, release the Sleep/Wake button, but continue to hold on the Power button.
If the process is done correctly, a message will pop-up saying ‘iTunes has detected an iPad in Recovery Mode.’
Now, you need to restore the iPad with the backup you created using iTunes.
These are the solutions to fix error 4013 on your iPad or any other iOS devices. Hope, after following these methods as mentioned above, and implementing them accordingly, you can resolve this error by yourself.