Apple users often encounter an error while trying to upgrade or restore their iPad or other iOS devices using iTunes. The error we are speaking of is the error 4013, in which the error message reads as “The device could not be restored. An unknown error occured.” This error message suggests that you are not being able to use iTunes for restoration or upgradation of the iPad or any other iOS device. If you are facing this error 4013 on your iOS device, then no need to worry. Here, in this article, we have come up with the solutions to this error and after following them you should be able to resolve this issue by yourself.
Error 4013 on iPad or any other iOS device is generally a hardware issue. A defective USB port or a damaged USB cable is the root cause of the error in most cases. However, there can be other reasons also. Here, we have gone into the details of fixing the error 4013. So, refer to this guide and work your way to resolve the issue by yourself.
Below, we have listed the solutions to this annoying error. Go through them thoroughly, and find the fixes that work best for you.
Before you go to the solutions, you need to check for some criterion. Being a hardware issue you should check the following:
After ensuring these standards are fully met, move on to the solutions mentioned below to fix iPad error 4013.
Once error 4013 shows up on the iPad, the first thing you should check is the USB cable and port. As this error in most cases is hardware related, it’s likely that the root cause is with the USB cable or port. So, check the cable and port before you move to the other solutions. Here’s how:
The next solution you need to try to fix iPad error 4013 is updating iTunes. If you are not sure that the iTunes is up-to-date, then follow these steps to update the iTunes.
iTunes will now check for updates by connecting to the Apple’s server.
Sometimes, resetting the settings may resolve this error. Follow these steps to fix this situation:
You can also use the factory reset function to fix iPad error 4013. Before factory reset, you should back up the iPad or any other iOS device to make sure that you lose no data in the process. Follow the steps mentioned below to reset the iPad to factory settings:
This method will reset the iPad to its factory settings, and hopefully, the error 4013 will be resolved.
If none of the above solutions work, you can try entering DFU mode on your iPhone to fix this error. However, this process will delete every data and settings on the device. So, before you move on to the solution, you need to back up the iOS device data completely. After backing up, you can follow the steps mentioned below to enter into DFU mode on the iPad.
Now, you need to restore the iPad with the backup you created using iTunes.
These are the solutions to fix error 4013 on your iPad or any other iOS devices. Hope, after following these methods as mentioned above, and implementing them accordingly, you can resolve this error by yourself.