Google Play Store is a very popular application for Android users. It helps the users to install a new application along with the software update utility, whenever necessary.
However, sometimes the users face problems in performing both or any of the tasks by using Google Play Store. If this is in your case, study further to this article.
From this article, you will get to learn the effective workarounds of solving the Google Play Store error code 924.
Causes of the Google Play Store Error Code 924:
Basically, there is not an identical cause that results in the error code 924, while using the Google Play Store application. The probable causes of the error are as follows:
- A slow internet connection.
- Software conflict
- Lack of space on your device
- Corrupt or damaged files on the Google Play Store
- Gmail account issue
Try all the below-explained solutions one-by-one as arranged here to get the issue resolved.
Fix Google Play Store Error Code 924 with Effective Solutions:
To solve the Google Play Store error 924, try the below workarounds:
Solution 1: Restart your SmartPhone
If you get stuck with the error code 924, then the first task that you need to perform is to restart your mobile device. The steps to do it are as follows:
- Tap and hold down the Power button of your Smartphone.
- Next, from the Menu window, select the “Power off” option.
- Now, wait until your device comes down to the room temperature.
- Further, tap and hold down the Power button again as you normally do to turn on your device.
- After that, retry to use the Google Play Store application to check if the issue gets resolved or not. If not, then proceed with further solutions.
Solution 2: Check your Internet Connection
The second thing that you need to check to solve the error code 924 from the Google Play Store application is the internet connection. If the internet connection that you are using is not working properly, then this will get you the error code 924.
The steps to check if the internet connection is working properly or not, you need to use a browser on your device. If by using the browser you are able to see a video online without loading issue, then this indicates that the internet is working properly.
If the internet is working properly on your device, then proceed to try the further solution. However, if the internet connection is the glitch, then you need to use a different connection for using the Google Play Store application if the task you need to perform is urgent.
Solution 3: Clear Cache and Data
Clearing cache and data on Google Play Store is another effective solution for eliminating the error code 924. To try out this solution, proceed with the below steps:
- At first, go to the Settings option from your Android home screen and then tap on it.
- After that, enable the View All option for Apps list.
- Next, scroll down the window and select the Google Play Store option.
- After that, under the Google Play Store window, select Clear Data. Now, wait until the process is over.
- Once the process is done, open Google Play Store and check if the issue is resolved or not.
Solution 3: Uninstall Google Play Store Updates
After trying all the above methods, if still, the Google Play Store error code 924 persists, then you need to reset the Google Play Store application to its default. The steps to perform this method are as below:
First of all, get the Settings icon of your Android screen. After that, enable the View all option for Apps list. Next, scroll down the App window and get the “Google Play Store” option under it. Further, select the quoted option
Now, under the Google Play Store window, tap on the “Uninstall Updates” option, and then retry to use the Google Play Store application to check if the issue gets resolved or not.
Solution 4: Remove and Sign In Back to your Gmail Account
As all we know, that without signing in into the Gmail account, the Google Play Store app cannot be used.
So, if there is anything wrong with the Gmail account, then this will also return you with this error code.
To solve this problem, remove the account at first and add back to it will be the best option for solving it. The steps to do it are cited below:
Firstly, go to the Settings window of your Android device. Then scroll down to the Accounts section. Here, you need to select the Google option. Further, select your Gmail address from this window.
Next, at the top right-hand side of your Gmail screen, you will get the three-doted icon, tap on it to expand the window. Now, from the window, tap on the Sign Out button. After that, select Confirm to confirm this process.
After signing out from your Gmail account, again follow the Solution 1 to restart your smartphone. Further, add back your Gmail account and open the Google Play Store to perform the download/ update your app task. Hopefully, this time you will get the issue resolved.
Solution 5: Perform a Factory Reset
As the last option to fix this error code, you can perform a factory reset on your device. The steps to perform a factory reset is very simple and is explained below:
At first, navigate to the Settings window of your Android device. Next, scroll down the Settings window and select the Additional settings option under the System & Device section. Now, under the Additional settings window, select the “Backup & reset” option.
Further, follow the on-screen instructions to confirm the Backup and Reset task. Hopefully, this method will get you the positive result, that is, the Play Store error code 924 gets resolved.
All these are effective methods to solve the Google Play Store error. Hopefully, after trying all these methods, you will not get the error back.
Take help from an expert to fix the problem if you are facing a problem in performing the above-said task.