Dell laptops are the most widely used laptops. These laptops are so widely used because of its excellent performance and high-end specifications. One of the best features of Dell laptops is that in these laptops you have the option to disable the touchpad entirely. The people who use an external mouse can enable this feature. But sometimes you may find some problem with your Dell trackpads. That is, the touchpad does not work properly or while you use the touchpad of your Dell laptop, the cursor moves automatically here and there. If you ever encounter any such uncommon situation, then don’t worry. Here, in this article, we will talk about Dell XPS 13 trackpad issues. Just follow the article properly to know how to get rid of this critical error.
Causes Behind the Dell XPS 13 Touchpad Issue:
To overcome this Dell XPS trackpad not working error, the first thing that you should know are the main causes of this error or why this error occuring in your Dell laptops. If you want to know the main causes of this error then, you can follow the points below:
- If the operating system does not work properly.
- A problematic external hard drive.
- Any problem in the mouse settings.
- Outdated driver
- Incorrect BIOS setup
- Corrupted operating system files
- Defective hardware
So these are basic causes of the Dell XPS 13 trackpad not working problem. Now take a look at the alternative solutions below.
Effective Procedures to Resolve Dell XPS Trackpad Issue:
Here, we are going to talk about some easy fixes by which you can overcome Dell XPS 13 trackpad issues easily. Just follow these steps below.
Method 1: Check the Operating System
The first thing you have to do is check the status of Windows update and the operating system that you are using. Sometimes, your computer may not be responding properly and that may be the causes of Dell XPS 13 trackpad issues. In this case, you have to update your Windows operating system. To do it:
- At first, go to the Control panel.
- Then, click on the Device Manager option.
- If there is an update available, then simply click on the Update Windows option.
Now, check that the touchpad is now working or not. This method will fix your problem, if not then you can try the next method.
Method 2: Check the External Device
Some of the input devices automatically disable the touchpad when you connect it to your computer. Just turn off the computer and then disconnect all the external devices connected to it. After that, start the Dell laptop again. Now, check that the touchpad is working properly. If this step fixes your problem, you can reconnect all the external devices again.
Method 3: Check the Mouse Settings
It is important to check the mouse settings to overcome this Dell XPS 13 trackpad not working problem. So, to do that, perform these steps:
- At first, press the Window logo key and click on the control panel.
- Then, tap on the Hardware and sound option.
- Under the device and printer, click on the mouse option.
- Then, from the mouse properties locate the touchpad setting.
- To ensure, click on the Enable touchpad option.
- Now, adjust the other settings also and click on the Apply button
- Then, hit the OK option.
Now you can test whether your touchpad is it working properly or not.
Method 4: Update the Drivers
If the touchpad still does not work, then you can perform this step. Sometimes the outdated drivers may be the causes of this problem. To perform this step:
- At first, from the keyboard, press Windows key and type device manager in the search box. Then, hit the Enter key.
- Under your PC, double click on the Mouse and other pointing devices.
- Now, locate your touchpad then, right-click on it and select the Update driver software option.
- Click on the select automatically for update driver software option.
- Wait for some time and then it will update your driver automatically.
Now check for the touchpad is it work properly or not. If still, your Dell XPS trackpad is not working, then check the BIOS setup.
Method 5: Check the BIOS setup
It is possible that your Dell laptop BIOS is outdated, at this time, you may face this problem. So you have to update your BIOS to overcome this problem. For updating the BIOS, just go to the PC’s manufacturer site and from there, download or update the latest BIOS for your Dell laptop. It may resolve your problem, otherwise, you can go for the next option.
Method 6: Corrupted Operating System Files
Another cause of this problem can be the corrupted operating system files. This ultimately results in that your touchpad not working. So, at first, repair the corrupted operating system files. For that, active the restore point which stops working. You can easily do it with the help of the installation disc.
Method 7: Defective Hardware
Finally, if your hardware still not working properly, then you can perform this step. To perform this method, you need an external hard disk drive. You can also try to connect it to a secondary drive. Your windows will automatically connect with the new drive. Now, try to recover all the deleted data. This process will help you to overcome this error.
Method 8: Enable the Touchpad Button
If the above step does not work for you, then you can try this step. To perform this step:
- At first, open the Start menu by click on the Windows logo key and go to the control panel
- Then, click on the mouse icon now, check for the large icon by view by option
- After that, click on the enable button
- At last, hit the OK button
This will help you to fix the problem.
Method 9: Reinstall the Operating System
This method can also fix Dell XPS 13 trackpad issues. So, to eliminate this error, try to reinstall Windows OS again. You can download the Windows Operating System again, from the Windows official website. After installation of the data, try to back up all your deleted data.
Method 10: Use External Hard Disk Drive for the Touchpad Issue
If the above steps do not help you, then you can perform this step to overcome the error. To perform this method, you need an external hard disk drive. You can also try to connect it to a secondary drive. Your windows will automatically connect with the new drive. Now, try to recover all the deleted data. This process will help you to overcome this error.
In this article, we will discuss the common Dell XPS 13 trackpad issues. Hopefully, this article will help you to understand and troubleshoot this error. If you have any question regarding this error, then you can leave it in the comment section below.
