Is your Amazon’s Echo device annoying you by showing Alexa red ring error frequently? When you find the red ring in Alexa, it simply indicates that it cannot understand your voice right now.
Sometimes, the red ring appears and says that “ I’m sorry, I don’t understand right now, try again later”.
The problem is that the Alexa is not listening, and hence it does not give any response to your voice, command, etc.
The problem is really a frustrating one. Hence, go through the instructions for troubleshooting Alexa red ring problem.
The problem might occur when there is any problem with the mic of Alexa. Sometimes, the problem is related to the WiFi connection error as well.
However, if you are frequently encountering the same problem, then the given methods are the best option for you to resolve the problem.
According to the users, most of the time the problem occurs when the microphone is not working properly on Alexa. To fix the problem, apply these steps.
If you still encounter the same issue, then you need to update the device firmware to resolve the issue.
Sometimes, the problem might be fixed by updating the device firmware. To perform the action, apply the steps mentioned underneath.
When the updating process is over, restart the Echo device and check the status of the problem.
According to the users, if Amazon’s echo device is showing reg ring that is probably because it is not connecting to the WiFi network. Hence, try to connect the echo device with the WiFi network to fix the problem.
Also, ensure that the proxy server and other VPNs are blocked on the network and ‘webview’ of the Android system as well as echo device is up to date.
If all the methods have failed to fix the problem, then you need to do the factory reset the Alexa device. To reset it, perform these steps.
Now, you can easily connect the echo device with the WiFi network and complete the setup process. Now, you will no longer get the same issue again.
This is the ultimate solution for resolving the Alexa red ring problem. To fix the problem you need to connect the echo device to a strong WiFi network. Follow the steps mentioned in the later section.
Check whether the SSID name is the same in both the networks. Otherwise, you need to change the name. Set the value for 2.4 GHz between 0-11 and for the 5.0 GHz it is 36-48 or 149 to 165. Or you can also click on the Auto option to set the value automatically.
3.In the Network Security section, prefer the WPA2-PSK [AES]. Check the box corresponding to the ‘Disable Port Scan and DOS protection. At last, connect the network with the 5.0 GHz.
Hopefully, these are the best solutions that you can try out for resolving Alexa red ring issue.