Recently, we have received a couple of emails about an issue that some of the Yahoo users are experiencing on their device. When they tapped on the Yahoo mail app, they are unable to access their inbox and see that the Yahoo mail app keeps crashing. Most of the users encounter this issue after installing a certain third-party application. In that situation, they immediately go for the Yahoo support forums. In most cases, the Yahoo support forums tell the users to reinstall or upgrade their Yahoo mail app to the latest version. However, we’ll bring all the possible fixes that might help to fix this issue. Hence, if you ever face this issue, then it is recommended to stay on this page until you will get the proper solution for resolving the Yahoo mail app related problems.
Yahoo Mail App Keeps Crashing: Know the Exact Reasons
There are certain reasons for which such kind of Yahoo mail app related issue occurs. Thus, before going to the troubleshooting section, let’s take a glimpse below in order to identify the root causes for the “Yahoo mail app keeps crashing “ issue:
- Incomplete or corrupted installation of Yahoo mail app
- Malware or virus infection
- Outdated Yahoo mail app
- Incorrect privacy settings
Apart from these, an outdated OS can also lead to the “Yahoo mail app keeps crashing” issue. We hope, after identifying the root causes, you can easily deal with this Yahoo mail app related problem.
How to Fix Yahoo Mail Keeps Crashing?
The following methods are the most applicable solutions that can help you to fix the issue you are facing. Hence, learn those methods and try them accordingly:
Solution @1: Re-check Privacy Settings
Windows come up with enormous privacy settings. The Calendar app is one of these features that Microsoft offers. This Calendar app is related to the mail app. Thus, if you unknowingly block the Microsoft access to the Calendar application, then your mail app like Yahoo app keeps crashing or won’t work properly. So, we recommend you to re-check the privacy settings.
To do so, navigate to the Start Menu and then, open the ‘Settings App.’ Then, in the ‘Settings App,’ you require to go to the Privacy section. Here, click on the Calendar which is in the left pane. Now, you need to locate the “Let Apps Access My Calendar” option. Then, simply check that option. After that, you will be prompted to select the apps that can access Calendar, then check the Mail button. Now, restart your device and see whether the issue has been resolved or not. If not, then proceed to the next solution.
Solution @2: Change to Secure Connection
Now, you need to set the Yahoo mail app to secure the connections. To do that, firstly, open the ‘Yahoo mail app’ and then, tap on the ‘Settings App’ which is in the bottom left corner. Now, navigate to the ‘Manage Accounts’ and then, click on your Yahoo account. After that, select the ‘Change Mailbox Settings.’ Once you perform this action, you require to be sure that the ‘Server Requires Encrypted (SSL) Connection and the Email options are checked. These options are under the Sync options. Mow, check if the issue gets eliminated.
Solution @3: Update the Yahoo Mail Application
After setting the Yahoo mail app to the secure connection, if still, the Yahoo mail app keeps crashing, then you might fix this issue by updating the Yahoo mail application. As many users have reported that updating the Yahoo mail app to the latest version can resolve the problem. Here’s the step that you can follow:
- Primarily, go to the ‘Settings.’
- Then, select the ‘Apps’
- After that, tap on the ‘Apps & Features’ option.
- Now, locate the Yahoo Mail App and then, hit the ‘Uninstall’ button.
- Next, press the ‘Uninstalll’ button in order to confirm the process.
Once it is done, restart your device and then, see whether the issue gets removed or not.
Solution @4: Install Windows Updates
It is always necessary to install the Windows updates in order to keep your device safe and stable. Many users have reported that they managed to resolve if you see that your Yahoo app keeps crashing after you install the Windows updates. Usually, Windows OS installs the updates automatically. However, sometimes, it could skip an essential update. Thus, you can check for updates manually by performing the below instructions:
- Firstly, press the Windows logo key + I function keys altogether.
- This process will launch the Settings app.
- Now, in the Settings app, click on the ‘Update & Security’ section.
- Now, tap on the ‘Check For Updates’ option.
After this process, the Windows will automatically search for the latest updates. If updates are available, then press the ‘Install Update’ button in order to install the latest updates. The updates will automatically download in the background. Once the process is over, just restart your device and see if the issue has been fixed.
Solution @6: Turn Off the Sync Settings
You can resolve the Yahoo mail app keeps crashing issue by turning off the sync settings. This is quite simple and effective steps to resolve such kind of mail app relates issues.
Thus, launch the ‘Settings App’ and then, go to the ‘Accounts’ section. Here, you need to choose the ‘Sync Your Settings’ button that is, on the left pane. Now, in the right pane, find the ‘Sync Settings.’ Once you find it, just hit the ‘Turn Off’ button. After turning off the Sync settings the Yahoo mail app related issue might be resolved But, in case, the issue still remains, then you can proceed to the next one.
Solution @6: Change Localization Settings
Furthermore, in order to fix the Yahoo mail app keeps crashing issue by simply changing the localization settings. According to the users, after changing the localization the Yahoo mail app related issue entirely solved.
To do so, firstly, press the Windows logo key + S function keys in order to launch the Run dialog box. Now, in the Run dialog box, type “Control Panel,” then press the Enter key. Now, tap on the Control Panel from the result list. Once the Control Panel opens, simply press the Region button. After that, in the Region window, go to the Location tab and change the Home Location to your country. Now, navigate to the Administrator tab and select the ‘Change System Locale’ option. Next, from the Current System Locale menu, press the Apply button as well as the OK button in order to save the new changes. Once you are done, restart your device and see whether the issue gets eliminated.
Some users are advised to turn off and then, turn on the sync setting feature. Therefore, you can try out this process if this works.
Solution @8: Use Command Prompt And PowerShell
These scans are launched to repair the corrupted system files. So, you can run these scans in order to resolve such Yahoo mail app related issues. To run the SFC scan, follow these instructions:
Command Prompt:
- At first, press the Windows + X key in order to initiate the Win+X menu.
- Now, from the list, choose the Command Prompt (Admin)
- But, if the Command Prompt (Admin) is not available, then you can select the PowerShell(Admin).
- Now, type “sfc/scannow” in the Command Prompt and then, press the Enter key.
- After this process, the scanning process will begin. This might take 20 minutes, so don’t interrupt the process.
Some users are advising to use a PowerShell command in order to resolve this issue. But, before using this, you should keep in mind that this command is rather powerful. Hence, it can cause various issues. Since potentially this command is dangerous, so, use it at your own risk. To perform this PowerShell command, do the following:
PowerShell:
- Primarily, begin the PowerShell as administrator as this command needs administrative privileges. So, if you don’t run this command as an administrator, then you won’t be able to run it.
- Once the PowerShell opens, simply navigate to Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}command
- Now, click on the OK button or hit the Enter key to run this command.
Once the PowerShell command is executed, the Yahoo mail app linked issue should be resolved. But in case, the issue still persists, then you can try out the next solution.
Solution @9: Reinstall the Yahoo Mail App
Moreover, if the Yahoo mail app related issue still persists, then you may be able to resolve this issue by reinstalling the mail app. In order to reinstall the Yahoo mail app, you will have to use the PowerShell. But, before that, you have to log in as an administrator. Once it is done, begin the PowerShell as an administrator. Now, navigate to get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackageand press Enter to run this command. In this process, the Yahoo mail app will uninstall from your device. Ow, you need to reinstall it again.
To do that, press Windows + S keys together to launch the Run dialog box. Now, type “Store” and hit Enter. After that, choose the Store from the result list. Now, go to the search bar and type “Mail.” Next, click on the ‘Mail And Calendar’ option. Once you are done, simply hit the ‘Install Now’ button in order to install the mail app again.
Several users claim that they can reinstall the Yahoo mail application by using the PowerShell as administrator and running: Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”} command.
Thus, you can also try out this process. Hopefully, after reinstalling the Yahoo mail app, the problem should be resolved.
Solution @10: Perform A System Restore
System Restore is one of the most reliable ways to resolve this kind of issue. Therefore, it is recommended you to perform a system restore.
To do that, press Windows + S in order to initiate the Run dialog box. In the Run Run dialog box, enter “System Restore” and then, hit Ener key. Next, from the menu, select ‘Create A Restore Point.’ Now, you are in the System Properties windows. Here, tap on the ‘System Restore’ option. After that, hit the ‘Next’ button and then, you will get a list of restore points that are available right now. If available, select the ‘Show More Restore Points’ button. Then, choose the preferred restore point and press the ‘Next.’ Now, follow the on-screen guideline in order to finish the further restoration process.
Bottom Line:
We hope, this article will help you resolving “Yahoo mail app keeps crashing.” We have mentioned all the major causes that will help you to avoid this situation in the future. Moreover, we also provide all the possible fixes for this issue. Hence, if you like this post, you can share your feedback with us by commenting below. On the other hand, you can take expert assistance for instant help.
