Error code 0x807800C5 appears while trying to create an image backup on Windows 10. Usually, the error code appears when users try to back up the images that are stored in their computer to Network-Attached Storage (NAS). An error message mainly appears on the system screen that will show, “There was a failure in preparing the backup image of one of the volumes in the backup set. Details: The I/O operation has been aborted because of either a thread exit or an application request.”
Moreover, users get affected by this error code almost always manage to back up system images on their Windows 10 computers to the NAS. Then, they will try the second time and the process fails. As a result, the error message will appear on the screen.
If you are unaware of the process in order to solve the problem, then go through this article. Here, we are going to share some effective solutions which help you to get rid of this situation.
Probable Reasons for Windows 10 Backup Error 0x807800C5
You won’t find any exact reasons for Windows 10 backup error. Here, we have listed some possible causes that are responsible for this annoying situation. However, users have reported some unpleasant reasons that they face while backing up the stored image:
- Due to duplicate previous backup files, the error code appears.
- Damaged system protection settings or corrupted system’s files, might lead you in this situation.
- If you disable System Protection features, then this error happens.
If you are encountering the error code 0x807800C5 with the message and want to fix the error with the minimum possible time, then you can easily troubleshoot the problem. Hence, go through the article carefully and apply the steps as mentioned in the above section.
Troubleshoot Error Code 0x807800C5 Using These Simple Solutions
If you face the error code 0x807800C5 on Windows 10 system, then this article will helpful for you. The solutions are easy, simple, and hassle-free. Hence, go through the article in order to fix the issue.
Solution 1: Use chkdsk Command
In general, the error code appears due to damaged system files. Hence, you can verify by running the chkdsk command. To do that, follow the steps that are mentioned in the section below.
- At first, press the Windows key + X to open the Command Prompt. In the command box, chkdsk/r X: (enter the driver in place of X) and then press the Enter button to continue.
- Wait until the process gets completed. After completing the process restart the system and check if the error code persists.
Solution 2: Delete WindowsImageBackup Folder
Most of the times, you are not able to create a system image backup error code 0x807800C5 to the previous backup files. Hence, you need to delete the folder in order to fix the issue. To do so, go through the steps as mentioned below.
- Firstly, launch the File Explorer option and then move to the C:\\System Volume Information.
- After that, search for the WindowsImageBackup folder.
- If you find the folder in the System Volume Information folder, then right-click on it and remove them.
Solution 3: Change System Protection Settings
If the two solutions do not help you then you need to reset the system protection setting. To change the Settings, at first, open the Control Panel option. And, from there, click the System option.
After that, select System Protection option and click on the disc that you used to store system image backup in your Windows 10 device. Thereafter, click the Configuration button and make sure the Turn On System Protection option.
Thereafter, launch the Disk Space Usage option and set it by sliding the toggle switch into Max Usage of 10-15 %. Finally, click on the Apply button and then press OK to save the changes. After that, restart the system and check the status of the error code.
Solution 4: Disable System Protection and Delete Restore Points
Turning off the System Protection is one such solution that you can apply in order to fix the issue. Many users reported that this method work sometimes. Hence, you can try once.
To perform the action, go through the steps:
- At first, you need to press Windows key + R at the same time to open the Run dialog box. Type ‘System’ in the Run box. A drop-down menu will appear. Select System from the list.
- From the System option, click System Protection option. After that, locate the hard drive and click Configure option.
- Thereafter, choose the option says Disable System Protection. After that, press the Delete option to remove the restore point.
Solution 5: Delete EFI System Partition and Recovery Partition
Sometimes, when you update the Windows 10, some files of the previous version might present on your device. Those files are responsible for the error code 0x807800C5. Hence, you need to remove the EFI system partition files, follow the described steps to perform the action.
- At first, press the Windows key + X at the same time and choose the Disk Management option.
- From the Disk Management options search for the drive to store the system backup files.
- When you found the EFI System Partition and Recovery Partition in the Disk Management, delete them and press OK to continue.
After deleting them, you can successfully delete the Windows 10 backup error code 0x807800C5.
Concluding Note
In the above discussion, we have provided some effective procedures and steps in order to fix the error code 0x807800C5. We hope, this article is helpful for you and read all the methods carefully. Apply the process as mentioned and check which one is best suits for you. If you still face the error, then you should take an expert opinion. If you have any queries, simply post them in the comment section below.
