Windows

Troubleshoot And Fix The Mouse Not Working Windows 10 With Some Simple Tricks

The Mouse not working is one of the most common and frustrating issues of the Windows 10 based systems. Most of the time, this issue is caused due to some simple hardware and software misconfiguration of the system. However, in a few situations, the users have noted that the Mouse not working issue is triggered by a serious hardware problem. Now, if you are one of those users who are facing the mouse not working Windows 10, then follow this article. This is because we have provided all the necessary solutions to resolve this error here.

Prominent Reasons for the Mouse Not Working Windows 10:

In a Windows 10 based system, there are many types of problematic factors which can generate the Mouse not working issue and a few examples of those problematic factors are given below. Have a look at them.

 

  1. Common hardware problems, like, battery issue, Weak signal, etc.
  2. Disabled, outdated or corrupted mouse drivers.
  3. Power shortage issue in the USB port of the system.
  4. Windows Fast Startup feature.
  5. Faulty internal parts.

 

Now, if you have analyzed all the major causes of the mouse not working Windows 10, then let’s have a look at the solutions.

Amazing Ways to Fix Mouse Not Working Windows 10 Issue:

There are many ways by which you can resolve the mouse not working issue on your system. But only a few of them will give you a satisfying result. In this section of the article, we have provided those effective solutions for you. So have a look at them and try to execute them as instructed.

Check the Hardware, Devices and Wireless Connections

Before trying out any major solution on your system and mouse, follow the given below checkup suggestions.

 

  1. Connect the mouse into a different USB port and test it out. But if you are using a wireless mouse, then try out this trick with the USB receiver.
  2. Replace the old or pre-included batteries of your wireless mouse with new ones and then test it.
  3. Try to reconfigure the wireless connection with the help of Windows Settings. However, if you want to do it manually, then unplug the USB wireless receiver and wait for about 10 seconds. After that, plug the receiver into your system and check the workability of your mouse.

 

Now, even after following all the suggestions above, you are still encountering the same issue on your system then start using the provided solutions and workarounds to fix this problem.

Reboot the System

Once you encounter this issue, the first method that you should try is the system reboot. It is one of the most basic troubleshooting methods but works quite efficiently against a major number of Windows 10 issues, including this one. Apart from that, the system reboot method will also help you to avoid all the unnecessary troubleshooting ways which may harm your system in the future. Now, to perform this method on your system, follow the given instructions properly.

 

  1. Press the Windows key + R key to open the Windows Run dialog box.
  2. Then, type cmd on it and hit the Enter key to open a Command Prompt window.
  3. In the Command Prompt window, type shutdown /s /f /t 0 and hit the Enter key.  This will shut down your system completely.

 

After that, wait for a few minutes and then turn on your system. Once the system gets completely booted, test your mouse whether it works properly or not.

Enable the Mouse Driver

If the mouse driver is disabled in the Settings then you will be unable to use your mouse and encounter this issue on your system. Hence, to check and rectify this mistake, you need to follow some simple steps and they are given below.

 

  1. Open the Run dialog box by tapping on the Windows key + R key. Then, type  devmgmt.msc on it and then hit the Enter key. This will open up the Device Manager window.
  2. In that window, you need to find and select the Mouse and other pointing devices option. To do that, use the down arrow key to navigate through the options and once you reach your destination hit the Alt key + right arrow to select it.
  3. Instantly a section will appear under that option. Inside that expanded section, you will get the drivers of your mouse. Now, by using the down arrow key, navigate on the driver option. Then press the Shift key + F10 key or Fn key + Shift key + F10 key to open up the context menu.
  4. In that menu, you will find the Enable device option. Use the down arrow to choose that option and then hit the Enter key to select it.

 

After doing that, connect the mouse with your system and check whether the issue is resolved or not.

Reinstall the Mouse Driver

Now, if even after enabling the mouse driver, you are still facing mouse not working Windows 10 issue, then it is quite possible that your driver files are corrupted or not installed properly on your system. Now, to fix that problem, you need to reinstall the mouse driver on your system and to do that, follow the given steps.

 

  1. Press and hold the Windows key + R key together in order to open the Run dialog box. Then, type devmgmt.msc on it and hit the Enter key. This will launch the Device Manager window on the screen.
  2. Now, in the Device Manager window, you need to locate the Mouse and other pointing devices option and then click on it in order to expand. To do that task, use the down arrow key to navigate through the options. When the pointer reaches on your desired option, press the Alt key + right arrow key to select it.
  3. Inside that expanded section, you will find the driver of your mouse. Use the down arrow key to navigate on the driver option and then hit the Shift key + F10 key or Fn key + Shift key + F10 key simultaneously to launch the Properties menu.
  4. In that menu, you need to select the Uninstall device option and click on it. To perform that task, use the down arrow key in order to navigate on that option and then hit the Enter key.

 

After that, press the Enter key once more to confirm the uninstalling process. Then hit the Alt key + F4 key to close everything. Now, you need to open a Command Prompt window again, type shutdown /r /f /t 0 on it and hit the Enter key to reboot your system. Once your system is completely rebooted, test your mouse to verify the existence of the issue.

Update the Mouse Drivers

Sometimes, the causes of the wired and wireless mouse not working Windows 10 is outdated mouse drivers. Thus, it might be possible that the same problem is creating this connectivity issue on your system. Now, in order to sort out this problem on your system, you need to follow the below steps properly.

 

  1. Go to the Device Manager window and expand the Mouse and other pointing devices option.
  2. Then use the down arrow key to navigate on the mouse driver option and then hit the Shift key + F10 key or Fn key + Shift key + F10 key to open the Context menu.
  3. Now, in that menu, you will get the Update Driver Software option. Use the down arrow key to navigate through the Menu options and when your desire option gets highlighted, hit the Enter key to select it.
  4. After that, the update options window will come up on the screen. In that window, you need to select the Search automatically for updated driver software option and then click on the Next button. To do that, use the arrow key in order to shuffle between the options and then hit the Enter key to select it.

 

Once you do that, the Windows update tool will start a driver search process on your system. During this process, if the update tool finds out any available drivers updates for mouse, then it will automatically download and install those updates on your system.

Manually Update the Drivers

However, if the tool is unable to locate any driver updates for your mouse, then visit the official website of the mouse manufacturing company. From there, download all the compatible driver updates manually. Then, open the Update options window and follow the given steps.

 

  1. In that window, you need to choose the Browse my computer for driver software option with the help of arrow keys and then hit the Enter key.
  2. Now, a new window will appear on the screen. On that window, you need to choose the Let me pick from a list of device drivers on my computer option and then hit the Next button. To do that, use the Tab key in order to go through the different options and then use the Enter key to select them.
  3. Once you hit the Next button, a pop-up box will come up on the screen. On that box, you need to select that location in which you have downloaded the driver update files.
  4. After that, hit the Next button and then click on the Yes option in order to confirm your selection.

 

Now, you just need to wait for the installation process to finish. Once it does, reboot your system and test your mouse in order to verify the existence of the issue.

Change the USB Power Mangement Settings

If you are using a USB mouse in your system, then it might be possible that your system is unable to deliver a sufficient amount of electricity into the mouse. Also, the power deficiency problem is creating the mouse not working Windows 10 issue. Now, to resolve this problem, you need to modify the Power Mangement settings of the USB ports present on your system. To do that, follow the given steps.

 

  1. Hold and press the Windows key + R key to open the Run dialog box. Now, in the  Run dialog box, type devmgmt.msc and press the Enter key. This will launch the Device Manager window on your screen.
  2. There you need to use the down arrow key to navigate on the Universal Serial Bus Controllers option. Then, press the Alt key + right arrow key in order to expand it.
  3. Now, by using the down arrow key, navigate to that USB port option on which your mouse is connected. Then press the Enter key to open the Properties pop-up window.
  4. In that window, you need to enter into the General tab and to do that, use the Tab key. Then use the right arrow key to navigate on the Power Management tab.
  5. Inside the Power Management tab, you will find the Allow the computer to turn off this device to save the Power option. Use the tab key to highlight that option and then press the Ctrl key + Spacebar key to deselect it.
  6. After doing that, press the Enter key to confirm your selection and then hit the Alt key + F4 key to close everything.

 

Once you have done that, reboot your system with the help of the Command Prompt window and test your mouse to check the status of the issue.

Change the BIOS or UEFI Settings

Sometimes, the mouse not working issue is caused due to improper settings of the BIOS or UEFI. Furthermore, modifying them into the correct order can fix this issue. Now to try out that solution on your system, follow the given steps

 

  1. Reboot your system and press the  F12 key while it is waking up. This will open up the BIOS or UEFI window on the screen.
  2. In that window, you need to select the Devices option and then choose the USB Setup option.
  3. After that, use the arrow keys to navigate on the USB Virtual KBC Support option and then use the Enter key to Enabled.

 

Once you have that, press the F10 key to save all the changes and exit from the window. Now, your system will reboot itself once more. After that, reboot and then you need to check whether your mouse is working or not. If it is then you are good to go. If not then, follow the other solutions which are given in this article.

Disable the Window 10 Fast Startup Option

The Fast Startup is a special feature of the Windows 10 OS. It helps the Windows 10 users to wake up their system very quickly and efficiently. However, while using this feature, many users have encounter different type of issue on their system and the mouse not working issue is one of them. Now, to turn off the feature on your system, follow the given instructions.

 

  1. On your keyboard, press the Window key + X key together to open the WinX menu. Then, in that menu, you will find the Power Options. Use down arrow key to highlight it and then press the Enter key to select it.
  2. Now the Power Options window will open up on the screen. There you need to tap on the Choose what the Power button does tab and then select the Change settings that are a currently unavailable option. To do that task, use the Tab key or arrow keys to browse through the different available options and use the Enter key to select them.
  3. After selecting that option, uncheck the Turn on fast startup (recommended) option and then select the Save changes button in order to save all the changes.

 

Now, close everything, reboot your system and test out the mouse.

Conclusion

If even after trying out all the above-given solutions, you are still experiencing the mouse not working Windows 10 system, then it is quite possible that your mouse is suffering from a serious hardware problem. Thus, to fix that problem, you need to consult with a technical expert.

We hope that our solutions and suggestions are helpful to you regarding the wired and wireless mouse not working Windows 10 situation. For more tech-related information, keep following our upcoming articles.

The Mouse not working is one of the most common and frustrating issues of the Windows 10 based systems. Most of the time, this issue is caused due to some simple hardware and software misconfiguration of the system. However, in a few situations, the users have noted that the Mouse not working issue is triggered by a serious hardware problem. Now, if you are one of those users who are facing the mouse not working Windows 10, then follow this article. This is because we have provided all the necessary solutions to resolve this error here.

Prominent Reasons for the Mouse Not Working Windows 10:

In a Windows 10 based system, there are many types of problematic factors which can generate the Mouse not working issue and a few examples of those problematic factors are given below. Have a look at them.

 

  1. Common hardware problems, like, battery issue, Weak signal, etc.
  2. Disabled, outdated or corrupted mouse drivers.
  3. Power shortage issue in the USB port of the system.
  4. Windows Fast Startup feature.
  5. Faulty internal parts.

 

Now, if you have analyzed all the major causes of the mouse not working Windows 10, then let’s have a look at the solutions.

Amazing Ways to Fix Mouse Not Working Windows 10 Issue:

There are many ways by which you can resolve the mouse not working issue on your system. But only a few of them will give you a satisfying result. In this section of the article, we have provided those effective solutions for you. So have a look at them and try to execute them as instructed.

Check the Hardware, Devices and Wireless Connections

Before trying out any major solution on your system and mouse, follow the given below checkup suggestions.

 

  1. Connect the mouse into a different USB port and test it out. But if you are using a wireless mouse, then try out this trick with the USB receiver.
  2. Replace the old or pre-included batteries of your wireless mouse with new ones and then test it.
  3. Try to reconfigure the wireless connection with the help of Windows Settings. However, if you want to do it manually, then unplug the USB wireless receiver and wait for about 10 seconds. After that, plug the receiver into your system and check the workability of your mouse.

 

Now, even after following all the suggestions above, you are still encountering the same issue on your system then start using the provided solutions and workarounds to fix this problem.

Reboot the System

Once you encounter this issue, the first method that you should try is the system reboot. It is one of the most basic troubleshooting methods but works quite efficiently against a major number of Windows 10 issues, including this one. Apart from that, the system reboot method will also help you to avoid all the unnecessary troubleshooting ways which may harm your system in the future. Now, to perform this method on your system, follow the given instructions properly.

 

  1. Press the Windows key + R key to open the Windows Run dialog box.
  2. Then, type cmd on it and hit the Enter key to open a Command Prompt window.
  3. In the Command Prompt window, type shutdown /s /f /t 0 and hit the Enter key.  This will shut down your system completely.

 

After that, wait for a few minutes and then turn on your system. Once the system gets completely booted, test your mouse whether it works properly or not.

Enable the Mouse Driver

If the mouse driver is disabled in the Settings then you will be unable to use your mouse and encounter this issue on your system. Hence, to check and rectify this mistake, you need to follow some simple steps and they are given below.

 

  1. Open the Run dialog box by tapping on the Windows key + R key. Then, type  devmgmt.msc on it and then hit the Enter key. This will open up the Device Manager window.
  2. In that window, you need to find and select the Mouse and other pointing devices option. To do that, use the down arrow key to navigate through the options and once you reach your destination hit the Alt key + right arrow to select it.
  3. Instantly a section will appear under that option. Inside that expanded section, you will get the drivers of your mouse. Now, by using the down arrow key, navigate on the driver option. Then press the Shift key + F10 key or Fn key + Shift key + F10 key to open up the context menu.
  4. In that menu, you will find the Enable device option. Use the down arrow to choose that option and then hit the Enter key to select it.

 

After doing that, connect the mouse with your system and check whether the issue is resolved or not.

Reinstall the Mouse Driver

Now, if even after enabling the mouse driver, you are still facing mouse not working Windows 10 issue, then it is quite possible that your driver files are corrupted or not installed properly on your system. Now, to fix that problem, you need to reinstall the mouse driver on your system and to do that, follow the given steps.

 

  1. Press and hold the Windows key + R key together in order to open the Run dialog box. Then, type devmgmt.msc on it and hit the Enter key. This will launch the Device Manager window on the screen.
  2. Now, in the Device Manager window, you need to locate the Mouse and other pointing devices option and then click on it in order to expand. To do that task, use the down arrow key to navigate through the options. When the pointer reaches on your desired option, press the Alt key + right arrow key to select it.
  3. Inside that expanded section, you will find the driver of your mouse. Use the down arrow key to navigate on the driver option and then hit the Shift key + F10 key or Fn key + Shift key + F10 key simultaneously to launch the Properties menu.
  4. In that menu, you need to select the Uninstall device option and click on it. To perform that task, use the down arrow key in order to navigate on that option and then hit the Enter key.

 

After that, press the Enter key once more to confirm the uninstalling process. Then hit the Alt key + F4 key to close everything. Now, you need to open a Command Prompt window again, type shutdown /r /f /t 0 on it and hit the Enter key to reboot your system. Once your system is completely rebooted, test your mouse to verify the existence of the issue.

Update the Mouse Drivers

Sometimes, the causes of the wired and wireless mouse not working Windows 10 is outdated mouse drivers. Thus, it might be possible that the same problem is creating this connectivity issue on your system. Now, in order to sort out this problem on your system, you need to follow the below steps properly.

 

  1. Go to the Device Manager window and expand the Mouse and other pointing devices option.
  2. Then use the down arrow key to navigate on the mouse driver option and then hit the Shift key + F10 key or Fn key + Shift key + F10 key to open the Context menu.
  3. Now, in that menu, you will get the Update Driver Software option. Use the down arrow key to navigate through the Menu options and when your desire option gets highlighted, hit the Enter key to select it.
  4. After that, the update options window will come up on the screen. In that window, you need to select the Search automatically for updated driver software option and then click on the Next button. To do that, use the arrow key in order to shuffle between the options and then hit the Enter key to select it.

 

Once you do that, the Windows update tool will start a driver search process on your system. During this process, if the update tool finds out any available drivers updates for mouse, then it will automatically download and install those updates on your system.

Manually Update the Drivers

However, if the tool is unable to locate any driver updates for your mouse, then visit the official website of the mouse manufacturing company. From there, download all the compatible driver updates manually. Then, open the Update options window and follow the given steps.

 

  1. In that window, you need to choose the Browse my computer for driver software option with the help of arrow keys and then hit the Enter key.
  2. Now, a new window will appear on the screen. On that window, you need to choose the Let me pick from a list of device drivers on my computer option and then hit the Next button. To do that, use the Tab key in order to go through the different options and then use the Enter key to select them.
  3. Once you hit the Next button, a pop-up box will come up on the screen. On that box, you need to select that location in which you have downloaded the driver update files.
  4. After that, hit the Next button and then click on the Yes option in order to confirm your selection.

 

Now, you just need to wait for the installation process to finish. Once it does, reboot your system and test your mouse in order to verify the existence of the issue.

Change the USB Power Mangement Settings

If you are using a USB mouse in your system, then it might be possible that your system is unable to deliver a sufficient amount of electricity into the mouse. Also, the power deficiency problem is creating the mouse not working Windows 10 issue. Now, to resolve this problem, you need to modify the Power Mangement settings of the USB ports present on your system. To do that, follow the given steps.

 

  1. Hold and press the Windows key + R key to open the Run dialog box. Now, in the  Run dialog box, type devmgmt.msc and press the Enter key. This will launch the Device Manager window on your screen.
  2. There you need to use the down arrow key to navigate on the Universal Serial Bus Controllers option. Then, press the Alt key + right arrow key in order to expand it.
  3. Now, by using the down arrow key, navigate to that USB port option on which your mouse is connected. Then press the Enter key to open the Properties pop-up window.
  4. In that window, you need to enter into the General tab and to do that, use the Tab key. Then use the right arrow key to navigate on the Power Management tab.
  5. Inside the Power Management tab, you will find the Allow the computer to turn off this device to save the Power option. Use the tab key to highlight that option and then press the Ctrl key + Spacebar key to deselect it.
  6. After doing that, press the Enter key to confirm your selection and then hit the Alt key + F4 key to close everything.

 

Once you have done that, reboot your system with the help of the Command Prompt window and test your mouse to check the status of the issue.

Change the BIOS or UEFI Settings

Sometimes, the mouse not working issue is caused due to improper settings of the BIOS or UEFI. Furthermore, modifying them into the correct order can fix this issue. Now to try out that solution on your system, follow the given steps

 

  1. Reboot your system and press the  F12 key while it is waking up. This will open up the BIOS or UEFI window on the screen.
  2. In that window, you need to select the Devices option and then choose the USB Setup option.
  3. After that, use the arrow keys to navigate on the USB Virtual KBC Support option and then use the Enter key to Enabled.

 

Once you have that, press the F10 key to save all the changes and exit from the window. Now, your system will reboot itself once more. After that, reboot and then you need to check whether your mouse is working or not. If it is then you are good to go. If not then, follow the other solutions which are given in this article.

Disable the Window 10 Fast Startup Option

The Fast Startup is a special feature of the Windows 10 OS. It helps the Windows 10 users to wake up their system very quickly and efficiently. However, while using this feature, many users have encounter different type of issue on their system and the mouse not working issue is one of them. Now, to turn off the feature on your system, follow the given instructions.

 

  1. On your keyboard, press the Window key + X key together to open the WinX menu. Then, in that menu, you will find the Power Options. Use down arrow key to highlight it and then press the Enter key to select it.
  2. Now the Power Options window will open up on the screen. There you need to tap on the Choose what the Power button does tab and then select the Change settings that are a currently unavailable option. To do that task, use the Tab key or arrow keys to browse through the different available options and use the Enter key to select them.
  3. After selecting that option, uncheck the Turn on fast startup (recommended) option and then select the Save changes button in order to save all the changes.

 

Now, close everything, reboot your system and test out the mouse.

Conclusion

If even after trying out all the above-given solutions, you are still experiencing the mouse not working Windows 10 system, then it is quite possible that your mouse is suffering from a serious hardware problem. Thus, to fix that problem, you need to consult with a technical expert.

We hope that our solutions and suggestions are helpful to you regarding the wired and wireless mouse not working Windows 10 situation. For more tech-related information, keep following our upcoming articles.

 

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