Basically, an alert message that is ‘Skype certificate error has occurred’ frequently pops up when you want to log in to Skype for Lync online. Mainly this error message appears on the Lync 2010 and Lync 2013 versions. You will find the same error message while trying to sign in to Lync after a network outage. Due to the error message, “Skype certificate error has occurred”, you will be unable to log in to Lync. Moreover, the sign of alert creeps up on your screen when you want to log in with a personal certificate.
Therefore, in order to fix the Skype certificate error, you need to follow some necessary steps. Here in this article, you will able to know about the error and the effective solutions to fix the error at the same time. Hence stay tuned with this article.
Probable Reasons for the Skype Certificate Error
Before proceeding with the solutions, first, you have to know about the reasons behind the Skype certificate error. Here you will see that a variety of reasons are responsible for this error.
The main reason behind the certificate error is that the software is obsolete or out of date. Not only an outdated software generates the problem but the Lync client program is also responsible for the error. Thus, when the Lync customer program is not up to date or of an older version, you will see the error on your screen.
Apart from that if you use an old version of Microsoft Online Service, this could be an additional factor for this error.
However, the issue can arise due to the validation of the Skype certificate. When the Skype certificate cannot be appropriately obtained you will face the error code. The Skype application which supports the Online Business may be outdated. Nevertheless, the cached certifications of the Skype program are malware-damaged or not updated.
Furthermore, if a particular portion of the Skype program is invalid, even then the error message can be deterring you.
So, to resolve the issue, you need to follow the below-mentioned solutions:
Simple Ways to Resolve the Error Message
You may be faced with the error message while using Skype frequently. You may apply some order to fix the error. Hence, apply the below solutions to get rid of the error message. Apply the methods to resolve the issue.
Method: 1 Delete Personal Certificate and Reinstall
To resolve the issue you need to delete the personal certificate and install it again. Follow the below steps and learn how you can do that:
Step 1
To open the Run window on your system, press Win key + R at a time. Type “Certmgr.Msc” in the run box. Press Enter and click Ok to proceed further. Then, the Windows certificate manager will open on your system’s screen.
Step 2
After that, expand the Personal folder by expanding the certificate option. At that time, sort them by the Issued by sections. Next, search for the Communication server certificate. Check the needed certificate present or not. If present, then make sure that it did not expire.
Step 3
At last, delete the Communication server certificate. After that, try to sign in to your Skype profile for the business online program.
Hence, the above solution will help you to get rid of the error message. If you have any queries related this, you can post your queries in the section below. You will reach you in the minimum possible time.
