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What to do when the Site Cannot Be Reached?

Most of the users end up a lot of their time using the internet for their important work. In fact, having all the interconnected systems and databases, a user ends up using the web for performing the daily work. However, the internet doesn’t come free of problems and errors. One such error is ‘this Site cannot be reached’ message.

This error message occurs when Google Chrome users try to load a website. Therefore, if you are struggling with this annoying issue, then you can follow this article. Here, in this article, we have provided some of the methods that will help you to fix this Google Chrome issue on your own.

Probable Causes of ‘this Site Cannot be Reached’ Issue

Here, in this section of the article, you will get the causes that lead to the occurrence of the Google Chrome site not reached issue:

  1. The most common cause of this Google Chrome issue is the internet connection that you are using on your system. Some of the improper settings of the internet connection can lead to this issue to occur.
  2. The second one is due to the Google Chrome settings. If the files of the Google Chrome web browser somehow gets corrupted, then you can get this issue.
  3. In case there is a DNS lookup failure, then also you can get this issue.
  4. In another case, if the Network Drivers of the system are out of date or missing then also you can ‘this site cannot be reached’ issue on the web browser.

Therefore, these were some of the causes that can invite the Google Chrome site issue. As you now have a good amount of knowledge about the causes of the issue, we will now jump on to the solution part of the article.

Technical Hacks in Order to Fix this Site Cannot be Reached Chrome Issue

Now, in this part of the article, you will get the methods that will help you to fix the issue. We recommend following each and every part of the methods so that you can get the best fixing results for your issue. Therefore, in order to get the methods, you can follow the next section:

Hack 1: Try to Restart the DNS Client Service

Try to Restart the DNS Client Service

Having a lookup failure is stated as one of the causes of this issue. Therefore, you can try to restart the DNS client service so that you can fix this Chrome issue. However, if you are not able to perform this process, then you can take our help. Therefore, you can follow the steps that are given down below:

  • In the first step, you have to press and hold the Windows logo key and the R key from your keyboard at the same time.
  • Now, the Run dialog box will appear on your system screen. Next, inside the Run dialog box, you have to type ‘services.msc’.
  • In the next step, you have to hit the Enter key from the keyboard. This action will open up the Windows Services window.
  • Now, you have to scroll down till you find the DNS Client option. On finding the DNS Client option, right-click on it.
  • Form the list of drop-down options, you have to choose the Restart option.
  • Now, wait for the service to restart and then check if the Google Chrome site not reached issue persists or not.

So, these were the steps that can help you to restart the DNS Client service. However, if the issue still troubles you, then you can follow the next method which is given down below.

Hack 2: Change the IPv4 DNS Address of the Internet Connection

Change the IPv4 DNS Address of the Internet Connection

You can change the IPv4 DNS address. Performing this method has helped many users to fix this issue. Therefore, you can try to perform this method in order to fix the Google Chrome issue.

  • First of all, you have to right-click on the Network Icon in the system tray or the taskbar of Windows Operating System.
  • Now, from the pop-up list of options, you have to click on the Open Network and Sharing Center option.
  • In the next step, you have to click on the network connection which is active on your system.
  • In the new window, you have to click on the Properties button.
  • Now, inside the WiFi Properties window, you have to select the Internet Protocol Version 4 (TCP/IP) option. After that, you have to click on the Properties.
  • In the next step, you have to checkmark the Use the following DNS server addresses option.
  • Now, in the Preferred DNS server and the Alternate DNS server boxes, you have to type 8.8.8.8 and 4.4.4.4 respectively.
  • After that, you have to checkmark the Validate settings upon exit option at the bottom of the window.
  • In the next step, you have to click on the OK button and then you have to click on the Close button.
  • Now you have to check if this site cannot be reached issue is resolved or not.

Therefore, this is how you can resolve the issue by changing the IPv4 DNS server settings. If you are still getting the Google Chrome issue, you can follow the next section of the article below.

Hack 3: Reset of the TCP/IP Settings

Reset of the TCP/IP Settings

If you are not familiar with the process, then you can follow the steps:

  • First of all, you have to right-click on the Windows logo menu and then from the pop-up list of options, you have to select the Command Prompt (Admin) option.
  • Now, a black Command Prompt window will open up on your system’s screen.
  • In the next step, you have to type the following commands in the command line of the black Command Prompt window. Therefore, the commands are:
    • 1st Command: ipconfig /release
    • 2nd Command: ipconfig /all
    • 3rd Command: ipconfig /flushdns
    • 4th Command: ipconfig /renew
    • 5th Command: netsh int ip set dns
    • 6th Command: netsh winsock reset
  • Also, remember that you have to press the Enter key from your keyboard after each command.
  • Not you have to wait for the commands to get executed and then close the black Command Prompt window.
  • In the next step, you have to reboot your system and then check for the Google Chrome issue if it occurs or not.

So, these were the steps to reset the TCP/IP Settings of the internet connection. Therefore, now you will be able to fix the issue on your own. However, in case you want to know more methods, follow the next section.

Hack 4: Run the Inbuilt Windows Network Troubleshooter Tool

The Windows Troubleshooter is an inbuilt tool that helps to fix all the Windows issues. Therefore, you can also use this tool in order to fix the Google Chrome site issue. However, if you do not know the steps, then you can follow the points:

  • In the first step, you have to press and hold down the Windows logo key and the R key at the same time from your keyboard.
  • This action will help you to open up the Run dialog box. Inside the Run dialog box, you have to type ‘ncpa.cpl’.
  • In the next step, you have to hit the Enter key from your keyboard. Now, the Network Connections window will appear on your screen.
  • Now, you have to right-click on the WiFi Connection that you are using. After that, you have to click on the Diagnose option from the drop-down list of options.
  • Now, let the Windows Network Troubleshooter run its process. After that, you will get an error message: DHCP is not enabled for Wireless Network Connection.
  • In the next step, you have to click on the Next button to fix the issue. Also, in other cases, you can click on the Try this Repairs as an Administrator option.
  • On the next prompt, you have to click on the Apply this Fix option.
  • After that, you have to restart your system and then you can check if the Google Chrome site not reached issue still persists or not.

Therefore, these were the steps that can help you to fix the site cannot be reached issue. However, for more methods, you can follow the next section.

Hack 5: Reset the Google Chrome Settings

Reset the Google Chrome Settings

Changing the Google Chrome Settings has helped many users to fix this site cannot be reached. Therefore, in order to fix the issue, you can try to perform this process. If you don’t know the steps, then we will help you out. Therefore, you can follow the steps that are given below:

  • First of all, you have to open the Google Chrome and then you have to type chrome://flags/ in the address bar of the web page.
  • Then, you have to hit the Enter key from the keyboard.
  • Now, in the next window, you have to proceed with caution. After that, you have to click on the Reset all to default option.
  • Finally, close the Google Chrome web browser and then reboot your system.
  • When the system restarts, you have to launch the Google Chrome web browser again to check the issue.

In case the site not reached issue is resolved, then you are good to go. However, if you are still getting this site cannot be reached issue, then you can follow the next method that is given below.

Hack 6: Reinstall the Network Driver of the System

Reinstall the Network Driver of the System

Having some defects in the Network Driver of your system can lead to the occurrence of this Google Chrome site issue. Therefore, you can reinstall the Network Driver in order to fix the site not reached issue. You can follow the steps that are given down below:

  • Again, you have to press and hold down the Windows logo key and the R key from the keyboard at the same time.
  • Now, the Run dialog box will open up on your system’s screen.
  • In the next step, you have to type ‘devmgmt.msc’ in the Run dialog box. After that, you have to click on the OK button. This action will open the Device Management window.
  • Now, you have to expand the Network Adapters section. After that, you have to right-click on the WiFi network that you are using.
  • From the pop-up list of options, you have to select the Uninstall option.
  • Now, form the prompt message, again you have to click on the Uninstall button to confirm the action.
  • In the next step, right-click on Network Adapters section. After that, you have to select the Scan for hardware changes option.
  • Wait for the process to finish and then you can reboot the system. When the system restarts you can now check for the issue present or not.

Therefore, these were the steps that can help you to reinstall the Network Driver of your system. However, if you are still struggling with the issue, then you can have a look at the next method.

Hack 7: Update the Wireless Adapter Drivers of your System

Update the Wireless Adapter Drivers of your System

You can try to update the wireless Adapter Drivers. Hence, in order to perform the process, you can follow the steps:

  • Like the previous hack, open the Run dialog box and then you have to type the ‘devmgmt.msc’ command.
  • Now, the Device Management window will open. Under the Network Adapters section, you have to right-click on the Wireless Adapter option.
  • Now, from the pop-up list of options, you have to choose the Update Driver option.
  • In the new window, you have to select the second option which is ‘Browse my computer for driver software’.
  • In the next step, you have to click on the ‘Let me pick from a list of available drivers on my computer’ option.
  • Now, you have to select the latest available driver from the list and then you have to click on the Next option.
  • Restart your system to apply all the changes and then see if the site not reached issue still troubles you or not.

Therefore, this is how you can update the wireless Adapter Drivers of your system in order to fix the issue. In case you are still having the same issue, then you can have a look at the next method given down below.

Hack 8: Reinstall the Google Chrome Browser on your System

Reinstall the Google Chrome Browser on your System

In the next hack, you have to reinstall the Google Chrome web browser in order to fix this site cannot be reached problem. In case you are not aware of the steps, then you can try to follow the steps that are given below:

  • In the first step, you have to open the Start menu by clicking the Windows logo icon. When the Start menu opens, type ‘control’ in the search bar.
  • From the list of results, you have to select the Control Panel option. This action will open up the Control Panel window on your system’s screen.
  • Now, inside the Control Panel window, you have to click on the Uninstall a Program option.
  • In the next step, you have to find and uninstall the Google Chrome web browser.
  • Now, you have to navigate to the following path C:\Users\%your_name%\AppData\Local\Google\.
  • In the next step, you have to delete everything there inside the folder. Now, you have to download the latest version of the Google Chrome web browser from its official site.
  • Install Google Chrome and then restart the system.
  • Finally, check for the site not reached problem.

So, these were the steps that you can follow to reinstall the Google Chrome web browser. Thus, helping you to fix the issue easily.

Hack 9: Disable the Experimental QUIC Protocol in the Google Chrome

Disable the Experimental QUIC Protocol in the Google Chrome

Here, in this method, you will get the steps to disable the Experimental QUIC Protocol helping to fix the issue. Therefore, you can have a look at the next section:

  • At first, you have to open the Google Chrome web browser. Now, in the address bar of the web page, you have to type chrome://flags/.
  • Now, you have to hit the Enter key from the keyboard. After that, you have to press and hold the CTRL and the F key at the same time from the keyboard. This action will evoke the Find box.
  • Now, inside the Find box, you have to type ‘Experimental QUIC Protocol’ in order to find it.
  • In the next step, you have to set the value of this protocol to the Disabled state.
  • Now, restart the Google Chrome web browser and then check if the site cannot be reached problem is still there or not.

This is how you can disable the Experimental QUIC Protocol in Google Chrome. Now, we hope that you are able to fix the site issue on your own.

The Bottom Line of this Article

Ending this article, we want to say that you can follow all the above steps in order to fix the site cannot be reached issue. Also, these methods are easy and simple to follow allowing you to efficiently resolve the issue. In case you are still facing the problem, then you can get back to us through the comments section which is available at the end of this article.

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