There are many users of Malwarebytes who rely on this product for protecting their devices from various malware components. However, in order to provide consistent support and real-time scanning features to multiple customers, Malwarebytes comes with frequent updates. So, it is quite clear that you need to have plenty of storage space on your device to accommodate this anti-malware program. Otherwise, it can lead Malwarebytes to remain stuck on the Update checking mode and stop scanning or resolving malware. There are a few more issues, which can also result in Malwarebytes stuck on checking for updates window and generate various issues.
So, if you don’t want to stay stuck with this Malwarebytes error and resolve it immediately, keep reading this article.
Here, you will come across some possible technical hacks, which can bring the Malwarebytes software out of the stuck mode. So, if you are looking for some effective solutions to fix this anti-malware program, go through this entire article.
Reasons why Malwarebytes Stuck on Checking for Updates Error
According to many Malwarebytes users, they often find that Malwarebytes checking for updates stuck after a certain stage. As a result, it can become entirely unresponsive. There are some, who have observed similar issue while uninstalling the Malwarebytes program as well. So, unless you resolve this error, both the update checker window and your system are prone to crashes. Hence, if you are looking for some effective methods to troubleshoot this issue in Malwarebytes, you need to understand its causes first.
- In case you are running a Malwarebytes software version that is not up to the date, you can experience this error.
- If there is software conflict in your system due to security suites or this anti-malware program, it can lead to Malwarebytes to get stuck while checking for updates.
- Sometimes, the issue can be with the web browser or internet connectivity, which can make the checking process slow for Malwarebytes.
Effective Fixes to Run Malwarebytes Update & Scanning Without Getting Stuck
You can first try the following steps and then proceed to the solution part for bringing Malwarebytes out of the freezing state.
- First, run the Windows Defender program on your PC and let it scan the defective components. In case it shows Malwarebytes as a corrupted software, make sure to uninstall or remove it and start a fresh installation.
- Go to Device Manager and check for recent updates for the OS version on your PC. Often, updating the system can resolve the issue of getting stuck with updates in Malwarebytes. Also, ensure that both the OS and Malwarebytes versions are compatible to operate with each other on the same device.
- Disable antivirus programs that can conflict with Malwarebytes and make it stuck while checking for updates or during scanning.
After applying the basic steps, check if Malwarebytes scan stuck on checking for updates screen. If this is the case, then try the following methods for running antimalware program smoothly.
Method – 1 Uninstall Malwarebytes and Reinstall it Again
As already discussed in the pre-requisites, removing a defective Malwarebytes program can resolve this error. Hence, locate the file with name mbam-clean.exe and run it for uninstalling the current Malwarebytes version.
Make use of a reliable source to download the latest anti-malware program and right-click on Malwarebytes. Then, select the option of ‘Run as administrator’ and click on Yes for confirmation, if required. You need to follow all the on-screen instructions for installing the program correctly on your system.
Finally, try to update Malwarebytes software and check if it’s getting stuck while updating process. You can also select some suspected malware files using this program to see if the error appears during scanning the items.
Method 2 – Run Anti-Rootkit To Recover Missing Files
If the above method fails and the Malwarebytes scan stuck on checking for updates, try this solution. In this method, you can make use of a free program ‘Anti-Rootkit’, which is effective in troubleshooting malware programs.
So, by running this software, you can remove corrupted files in Malwarebytes, which are preventing the update process. Also, if you are experiencing this issue due to missing .dll files, using this method can recover it and help to reinstall it successfully.
Method 3 – Install Malwarebytes Updates Manually
Before you try the steps for this solution, make sure to disable the program of Windows Defender. Often, Malwarebytes users have reported that this built-in Windows protection software doesn’t work well with the anti-malware. Especially, the problem can get heightened when you are trying to check for updates of Malwarebytes. Hence, you need to open the ‘Windows Defender’ window and go to the ‘Virus & threat protection’. Then, check the settings and turn off the feature of ‘Real-time protection’.
After this, reboot your computer and open Malwarebytes. Then, go to the ‘Settings’ icon and click on it. Below the ‘Application’ tab, you will have to locate the ‘Install Application Updates’ button and hit on it. This is the manual process to initiate the updates searching process in Malwarebytes. Hence, hopefully, you will be able to make the antimalware program unstuck by selecting manual updates.
Method 4 – Allow Malwarebytes App Using Windows Firewall
Try this method, if all else fails for making Malwarebytes free from the stuck zone. So, first, ensure that your device is running the latest version of the Windows Firewall. Then, click on the search box and write ‘Allow’. If you are using Windows 10, it will find the best match as ‘Allow an app through Windows Firewall’. So, click on this option and hit the ‘Change settings’ button. As you click ‘Allow another app’, select the installation folder for ‘Malwarebytes’ and add it.
In this article, you have come across some of the possible causes as well as troubleshooting tips for resolving this error in anti-malware software. However, if you are still noticing that Malwarebytes stuck on checking for updates window, you can drop a comment below.