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Easy Hacks To Fix Mac App Store Error 500

Apple offers a vast app library for all iOS users. However, recently Apple users are facing some problem with the App Store on their Mac device. Whenever they try to download or purchase any app from the App store, a pop-up window with Error 500 emerges on the screen. Most of the Apple users get frustrated from this error code and want to fix it as soon as possible. In order to help those Apple users, we have provided some of the most effective solutions to fix Mac App Store Error 500, in this article. Have a look at them.

Major Causes of the App Store Error 500

The Mac App Store error 500 is connected with many important sections of the Mac system. That’s why there are various problematic factors that can cause this error message on your  Mac device. Now, we have provided some of the most prominent causes of this error in this section. Have a look at them:

  1. iCloud isn’t synchronized with other apps.
  2. User’s account isn’t synchronized with the App Store.
  3. App Store isn’t compatible with the current version of the Mac OS.
  4. App Store File corruption issue.

Now, if you have identified the main cause of this issue, then let’s have a look at the solutions.

Easy Ways to Fix Mac App Store Error 500

There are many ways by which you can fix this error message on every Mac OS. But, in order to get an effective result, you need to apply the solutions as they are instructed. Now, we have given some of the most reliable solutions to fix Mac App Store error 500 in this section. Have a  look at them.

However, before using any solution, we will suggest you, perform a clean reboot. Most of the time this simple step is able to fix the issue quite easily. However, if the reboot is unable to fix this error code, then it will definitely prepare the Mac system for upcoming solutions.

Sign Out and again Sign In to the Apple iCloud and App Store

The first solution is the simple Sign-in and out method. Sometimes, the iCloud account is unable to sync with the other major applications of the Mac due to some internet or server issue. And, thus causes the App Store error 500. Now, in order to fix this problematic situation, the uses need to re-login to their iCloud account and if you want to know the process, then follow the given steps.

  1. Open the System Preferences window by clicking on its icon. You will get it on the Dock or inside the Apple menu.
  2. There you will find the iCloud app. Click on that app and then, select the Sign Out option.

After that, you need to wait for a few seconds and close the App Store by using the Command and Q key. Now, sign-in to your iCloud account once more and verify whether the issue is solved or not.

If the Mac App Store error 500 is still occurring after the iCloud Sign-in and out method then you need to try that same thing on the App Store. To do that follow the given instructions.

  1. Open the App Store and then, click on the Store option.
  2. A scroll down menu will come out on the screen. On the menu, you will get the Sign Out option. Click on it.
  3. Now, wait for some time and then, sign-in to App Store again and check for the existence of the issue.

Restore the App Store

In certain situations, users have found that the Mac App Store error 500 is occurring on their system due to OS incompatibility issue. Now, it is quite possible, the same issue is causing this error code on the Mac system. To fix this problem, you need to restore the App store to its default form and to do that follow the given instructions.  

  1. Launch the App Store and Sign-out from it.
  2. Then, open the Applications window and find the Utilities folder. Click on the folder and open it.
  3. Inside that folder, you will get the Terminal app. Click on that app.
  4. A window will pop-up on the screen. On that window, you need to type the following command lines and then, hit the Enter key.

“defaults write com.apple.appstore.commerce Storefront -string “$(defaults read com.apple.appstore.commerce Storefront | sed s/,8/,13/)”

After this, you need to open and sign-in to the App Store in order to check for the error.

Remove the Corrupt Files

Now, it might be possible that the Mac App Store error 500 is occurring on the system due to the file corruption issue. And, to remove the error code, you need to delete those corrupted files from the system. To do that, follow the below given steps.

  1. First close all the apps running on your Mac device.
  2. Then, open up the Finder app and click on the Go option.
  3. A scroll down menu will appear on the screen. There you will get the ‘Go to Folder’ option. Click on it.
  4. Now, a pop-up Search bar will come up on the screen. On that Search bar, you have to type “~/Library/Preferences/” and then, hit the Go button.
  5. In the Preferences folder, you need to find the following files and delete them.
  • com.apple.storeagent.plist
  • com.apple.appstore.plist
  • com.apple.appstore.commerce.plis

After that, you need to reboot the Mac system. Once the system starts up, relaunch the  App Store and try to check for the Error 500.

Delete the App Store Files

If the Mac App Store Error 500 is still appearing, even after the File corruption removal method, then there is a chance that the file corruption issue has been invaded deep into the App store files. And, to fix that thing, you need to remove some more files from the Mac system. The location of those files is given below with the necessary steps.

  1. Open The Terminal App.
  2. Then, enter the following command line and hit the Enter key.


  1. This command line will launch the com.apple.appstore folder. You need to delete all the contents present on that folder.

Once you have done that, reboot your Mac device and verify the presence of the Apple error 500.


Now, if even after following all the solution methods, if you are unable to resolve the Mac App Store error 500, then there is a very big chance that the system is facing some major issues. In that situation, you should seek technical guidance.

We hope that our solutions and suggestions are helpful enough to assist you regarding the App Store error 500. For more information on this error code or other tech-related things keep following our upcoming articles.