Error code 910 typically occurs at the time of installing, updating or uninstalling an app from Google Play Store on your Android device. It happens if you have uninstalled the pre-installed updates for the same app earlier. Lollipop (5.x), Marshmallow (6.x), Nougat, and Oreo users mostly encounter this error. The error can originate due to various reasons and hence, we need to check out the reasons in order to apply the appropriate fixes.
What are the Factors Causing Google Play Error Code 910?
This error can occur when corrupted data get stuck in the cache folder of your device. Corrupted cache data in the installation folder is another factor that can cause this error. A virus, malware or other malicious programs can enter your device and corrupt your Google account.
As a result, you encounter the error code 910. Android devices which use an SD card for extra memory have higher chances of displaying this error. It happens because all SD cards are formatted with a different file system that might prevent your device from installing, updating or uninstalling a particular app.
Your device might come across this error if it is carrying corrupted data. Furthermore, an incompatibility between the model of your Android device and the app you are dealing with can trigger Google Play Store error code 910. Users those who load apps from an external APK website mostly encounter such an error. Whenever the Google Play Store is enabled, a system bug occurs and disrupts the admin privileges of Blackberry Priv devices running Android 6.0.
Similarly, you won’t be able to update or uninstall an application if you have sideloaded the app or tried to interfere with its files. As a result, you come across the error code 910.
Methods to Fix Google Play Error Code 910 with Ease
Though it is difficult to detect the apparent reason for this error, we have arranged some solutions to help you out in such a situation. So, let’s check them out.
Method 1: Clear the Google Play Store Cache
This method is going to work if corrupted cache data is preventing the update of a particular application. Go through the steps of how to clear cached data on your Android device.
- Open the Settings app from the home screen of the Android device and choose ‘Apps and notifications.’
- If the list of apps is not visible, then tap ‘Apps’ or ‘App List.’
- Locate the Google Play Store from the list of apps and open it.
- Go to the ‘Info’ menu, tap the ‘Storage’ button and choose the ‘Clear Data’ option.
- When the process of clearing data is completed, restart the device.
- Now try to update the app and see whether the error code pops up or not.
Follow the steps given below to remove your Google account and re-add it to fix the error code 910.
- Go to the Settings app and access the Accounts section.
- On the ‘User and accounts’ screen, select your Google account and tap the ‘Remove’ button at the end of the screen.
- After removing the account successfully, return to the ‘User and accounts’ screen and tap the ‘Add’ button to add back your account.
- On the ‘Add an account’ window, select Google and follow the on-screen instructions to add your account back.
- Then reinsert the required credentials to re-link your Google account and restart the device.
Method 3: Move the App from SD Card to Internal Storage
Many users have resolved this issue by moving the app from the external SD storage to internal storage. Here’s how to change the location of your app on your device.
- Open the Settings app on your Android device and select ‘Apps’ to expand the Application list.
- Select the app that is causing the error code 910 from the list of apps installed on your device.
- Tap the ‘Storage’ menu and select the ‘Change storage location’ option to add the app to the internal storage.
- Now, try to install, update or uninstall the application to ensure that you aren’t encountering the error.
- After updating the error, return the app to the SD card of your device.
Method 4: Eject the SD Card
You can try to fix the issue by ejecting the SD card from the settings menu on your device. Thus, you won’t have to eject the SD card physically from your phone for this method. Hence, use the built-in function of Android to eject the SD card virtually from your device by the following steps:
- Launch the Settings app on your device and tap the ‘Storage’ button.
- On the ‘Storage’ screen and choose ‘Unmount SD card to let the Android perceive that the SD card has been removed.
- Then open Google Play Store on your phone and try to redownload or update the problematic app.
Method 5: Download the Application’s APK from a Third-Party Website
Use this method if the current version your Android device is incompatible with the app triggering the app. Be aware that some websites are known to be the sources of adware. Hence, ensure the reliability of a site before downloading the application’s APK.
Follow the process explained below to download and install the application’s APK from a third-party website.
- Search for the latest version of the application’s APK and visit a reliable website.
- Now, hit the ‘Download’ button and click ‘OK’ on the resulting popup to start the download.
- Then, wait for the download to complete and restart the device to ensure that the problem is resolved.
If you haven’t installed APK earlier, then you will get a notification that your device is conflicting with the app. In that case, go to Settings and choose the ‘Security and Privacy’ option. Then, allow the ‘Default install unknown apps’ option to download the APK of the particular app from unknown sources.
After downloading the APK, open it and follow the on-screen wizards to install the app or update it. Click the ‘OK’ button to confirm the update or installation of the app.
Method 6: Disable Google Pay Admin & Enable Blackberry Launcher Admin
This method is only applicable to the users of Blacberry Priv device. So, disable the Google Pay Admin and enable Blackberry Launcher if you are struggling with the error code 910 on a Blackberry Priv device.
- Launch the Settings app on your device and tap the ‘Personal’ menu.
- Choose ‘Security’ and select ‘Device Administrators’ on the Settings window.
- Make sure that you have enabled the administrator access for your Blackberry Launcher.
- Go back to the Settings window and select ‘Device.’
- Tap the ‘Guest’ button to log out of your Google account.
- Select ‘Myself’ and follow the on-screen prompts to log back into your account.
- Open Google Play and choose ‘My apps and games’ to update or install the app related to error code 910.
Method 7: Uninstall the App by Using ADB
It is the last method you can try out to uninstall the specific app forcefully by using ADB. Android Debug Bridge(ADB) is a versatile tool available on Android devices to perform various operations. But you have to be cautious while applying this advanced tool.
- If ADB Fastboot isn’t installed on your phone, then download the latest version of ADB from a reliable website.
- Use a utility like Winzip to extract the contents of ADB Fastboot and run the executable file to install the Minimal ADB and Fastboot.
- When the installation is over, return to Settings and tap ‘System.’
- Select the ‘About Phone’ option and enter the password of your device if prompted.
- Select ‘Developers Options’ to enable the ‘Developers Options’ tab so that you can enable the ADB to access the contents of your device.
- Connect your Android device to a PC by a USB cable and open Minimal ADB and Fastboot.
- Type ‘adb devices’ in the field allocated and press ‘Enter’ to ensure a proper connection.
- Your device will display an authorization prompt and you will need to click on it to continue.
- Return to the ‘Minimal ADB’ window on your PC and enter ‘pm list packages-f’ in it to uninstall the broken app.
- Disconnect your phone from the PC and restart it to reinstall the problematic application.
Several Android users have managed to fix the error code 910 by using the methods diuscussed in this article. So, hopefully, you will be able to solve the problem in the same way.