When the Xbox console is not able to fix a valid DNS address to connect to the internet successfully, then you might get the DNS isn’t resolving Xbox server names error. Most of the users encounter this error when they are using a wireless network for access. If you are also coming across the same issue, then you have come to the right page.
Here in this guide, we would be addressing the matter with some tried and tested solutions to ease up your experience.
In this section, we have provided the most accurate solutions, that can easily resolve your query. Simply follow the given methods and fix this on your own.
At times, shutting the console and turning it on fixes majority of the issues. In that case, you need to reset your console and router. While trying to reset the console, primarily, you will see that all the network configurations are lost, and then you need to take a fresh start.
To do that, at first, when following this solution, verify that you plug out the power supply of both the devices. When we try connecting to the network again, this process will secure that all the capacitors are discharged, and there are no discrepancies.
Furthermore, until it completely shuts down, simply press and hold the button with the Xbox logo for about 8 seconds. After shutting it down, take out its power cable. After this process, simply turn off the router and plug its power cable. Now, you need to wait for about 5 seconds. Next, simply turn on both systems. And then you can try to connect your Xbox to the internet again. Then, check if the error got solved. If not, then try the next method.
In case, if you will see that the console is unable to set the DNS, then you should change the Google address. In order to set the DNS, open your Xbox console and then go to the Settings. When you are in the console’s settings simply click on the Network. Once in the network, simply select to the Advanced settings using the navigation pane. After this, at the bottom left side of the screen, you can use your controls to choose the Xbox DNS settings. Once in DNS settings, simply click on the “Manual” button.
Now, you will find that at this point your DNS settings will be automatic, however, now you will need to set them with a help of manual address. Then, try changing the prime DNS address to “8.8.8″. After checking this process out, just hit the Enter to set the secondary DNS address. Then, in order to change the Secondary DNS, you need to set the DNS address to “8.4.4”. Now, simply hit the Enter to save your changes. There, you will see the Wireless Settings, simply tap “B” to save your changes. Furthermore, you will see that your Xbox console will automatically try to connect to the internet. After connecting, it prompts you that the connection is successful. Finally, you’ve connected to the internet without any trouble.
If your router is in a wrong configuration, then it can also cause the DNS is not resolving Xbox server names error. In that case, you need to restart your router first to clear up the internal bugs and then check if the issue remains. Finally, you can reset your router to the default settings.
Manual Settings:-In order to reset your router, primarily select your router and then simply turn it back. Now, you will see all the ports. After this, look for a button named “Reset”. Basically, some routers don’t have the option. In that case, you can’t perform a Hard Reset instead. For this, you can use something sharp like a pin to push through the hole which asks for reset. Then, simply reset your router settings and then check if the Xbox console can connect to the internet successfully.
Note – It’s important to note that if you opt for this method the SSID(password) as well as all the settings of your router would be set to default. So, performing this process is quite vulnerable for the users who are unknown to the settings.
There is another option to reset your router settings. You can reset it by the web page using your default gateway IP address. If you are unable to reset your router manually, then simply apply this method to rest it to the default.
Automatic Settings:-At the first instance, go to the web browser and then enter the IP address of your router. There, you will find something like 192.168.1.1. Simply, hit the Enter. After this, simply type your username and password. There you will see that the default ones are the admin. Now, simply select the Tools tab and then the System Commands on the left. Here, you will see an option named Restore Default Settings, simply, click on it. Now, the router will disconnect you and you will have resorted back to the factory settings. Finally, connect it again and try to connect your Xbox to the internet.
After doing all the above-mentioned methods, if you are still unable to connect to the internet then, you can use a wired connection to the Xbox instead. Most of the time, several users have complained that they could not use the wireless network. In that case, using a wired connection is a good option, in order to resolve the Xbox related issues.
Note- While trying to connect to the wired connection, primarily you need to make sure that you insert the wire into the correct slot. After that, simply restart your Xbox then check if the problem is resolved.
Hope, this article will help you to fix your Xbox related issue. You can always send your feedback with us for any further assistance, and we will definitely help you out.