Canon offers a more than a convenient printer that prints computer documents and photos as well. But, for many users, Canon printer paper jam is one of the most annoying problems that crop up while using it. When the problem occurs, the Canon printer repeatedly turns off and on and at the same time, there is constant light flashing. Moreover, the problem can also appear due to faulty ink cartridges or if there is any problem within the paper tray. When the problem occurs, you are unable to execute any printing job. In addition, if the driver update gets interrupted due to a sudden power cut or due to some other reasons, you may encounter this problem.
Therefore, if you are facing similar issues, this article will definitely help you to fix the error in an instant. Here, in this article, you get some easy and simple fixing methods which you can follow to get rid of this situation.
Solutions to Resolve Canon MG3620 paper jam
The following methods are the most applicable solutions which can help you to fix the problem and the printer will start working without any glitch.
Solution 1: Check the Paper Tray
As we mentioned earlier, the main cause behind the Canon paper jam can be a fault with the paper tray. Hence, to fix the issue, you have to check the paper tray.
- At first, remove the paper tray and check whether any paper is stuck in the paper tray or not.
- Then, remove the loose paper from the loading tray and clean the paper tray with a cotton swab, so that there are no foreign particles present in the paper tray.
- After that, tap on the Resume button present at the front of the printer. Then, place the paper tray in its accurate position and check whether the problem gets resolved or not.
Solution 2: Remove the Damaged Cartridges
The Canon mg3620 paper jam problem can also arise due to the issue with the ink cartridges. Hence, you need to check the ink cartridges and also note whether the printer is working properly or not.
At first, hold and press the Power button to turn off the printer. Then, unplug all the power cords from the backside of the printer.
After that, remove the ink cartridges from the printer. Further, connect all the power cords for a few seconds. After that, wait for a while and press the Resume button twice in a row. After doing this, Canon printer wil automatically reset the printer’s settings.
Next, unplug the power cords again and place the ink cartridges in its proper position. Thereafter, connect all the cords and turn on the printer.
After completing the process, try to print a page and check whether the problem still persists or not.
Solution 3: Update the Printer Driver
An outdated printer driver can also lead to Canon printer paper jam issue. To avoid any kind of problem with the printer, you need to use an updated version of the drivers. To initiate the process, you need to go to the official websites. Verify the compatibility and locate whether the latest version of drivers are available or not. But before that, note the model number of your Canon printer.
To do that, perform the below steps as described.
Open the Run dialog box, by pressing the Windows key + R key at a time. In the Run box, type ‘devmgmt.msc’ and press the Enter button to launch the Device Manager.
After that, select the Hardware section and then, go to the sub-menu to choose the ‘Update Driver’ option.
Finally, you need to confirm whether you want to update the drivers or not. Click on the option ‘Browse my computer for driver software’ and then, follow the on-screen instruction. Download the driver and install it on your system.
After successfully installing the driver, restart your system and check whether the error gets resolved or not.
Hope, with the help of the above solutions, you will be able to fix the Canon printer paper jam problem by yourself. Nevertheless, if you face any problem while performing the above solutions, you need to clear your doubts through appropriate guidance. You can post your queries below and do not forget to share your feedback with us.