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Avast Web Shield Won’t Turn On: Efficient Methods To Troubleshoot And Fix

Avast is one of the widely used antiviruses in the world. This antivirus comes with great features for the security of your system. One of the features that Avast provides to its users is the Web Shield Protection. The Avast web shield helps the user to browse safely on the internet. But some users are finding it difficult to use this Avast security feature. Many of the users are facing an issue with this, one of the most common being Avast web shield won’t turn on. This is a very common issue that users are facing after updating their Avast software to the latest version.

Therefore, in order to resolve this issue, you can take the help of this article. In this article, you will get to know the reasons behind this issue. Additionally, this article will provide you the solutions to fix this issue.

Possible Reasons for Avast Web Shield Won’t Turn On:

If you don’t know the reasons behind this issue, then it can be difficult for you to troubleshoot the issue. Therefore, knowing the causes behind the issue helps you to efficiently carry out the resolving process. Hence, follow the next section below to gain some knowledge about the causes which led to this issue:

  • The most common cause of this issue occurrence can be a conflict with the other antivirus software. If you have two or more antivirus software, then you can often get an issue with the Avast shield.
  • The second reason can be due to the latest version of the Avast antivirus software. There are some cases, where the latest version of software may not be compatible with your system.
  • The latest upgrade to Windows 10 Operating System can also be a reason for the error to occur. There can be some Windows System registry files that are not compatible with the Avast antivirus software.
  • Some of the corrupt and missing software files of the Windows Operating System can also be a reason behind the occurrence of the problem.

Therefore, these were some of the reasons that are responsible for the occurence of this troublesome error in Avast. Additionally, there are many more reasons for the occurence of this issue but we have discussed some of them. As we now know the causes of the problem, we will now move on to the solution part of the article.

Troubleshooting Solutions to Fix Avast Shields won’t turn on:

Moving on to the solution part, we will here discuss some of the steps that you can easily carry out to fix Avast web shield won’t turn on. These solutions are tested and have shown effective results. Therefore, without skipping any step carry out the methods to get the best result. Hence, below are some of the methods that you can have a look:

Method 1: Reset or Restart your Avast Antivirus Services

Reset or Restart your Avast Antivirus ServicesServices are the most essential part of any software on your system and if something wrong happens to it, it may corrupt the whole software. Therefore, any missing files or services of Avast antivirus software may result in the Avast shield problems. Hence, in order to fix the issue, you have to restart or reset the Avast antivirus services. If you are not tech savvy enough to perform this method, then don’t worry. We are here to help you out the steps to reset or restart the Avast antivirus services. Now follow the given steps to carry out the restart services process:

  • Boot your system and then from your keyboard, press and hold the Windows logo key and R key at the same time.
  • This action will open up the Run window. Inside the Run window, there is a box in which you have to type services.msc.
  • After that, you have to click on the OK button to open the Services window.
  • An alternative process to the Services window is using the Control Panel.
  • You can open the Control Panel from the Start menu or the Run box. When the Control Panel opens, change the View by option to Category.
  • Next, you have to choose the System and Security option. After that, scroll down and click on the Administrative Tools section.
  • Then, you have to again scroll down to find the Services option. Now, double click on it.
  • When the services window appears, locate the Avast Antivirus Service option on the services list.
  • After finding the Avast Antivirus Service option, you have to right-click on it. Now from the list of options, you have to select the Properties option.

When the service window will open, you have check that the services are running or not. If the services are running, you have to click on the Stop button which in the middle of the window.

Then, wait for a while and click on the Start button to start the Avast Antivirus Service. When the services are running, click on the Apply button and finally the OK button to finish the process.

This is how you can reset or restart your Avast Antivirus Services. Even after following this method, if you were not able to fix Avast shields won’t turn on, then you can follow the next method described below.

Method 2: Fix the Issue by Performing an Avast Repair

Fix the Issue by Performing an Avast RepairAvast Repair is a useful feature of the Avast antivirus software that helps to fix any issue without any need to uninstall the Avast as a whole. It is a basic troubleshooting step that helps to fix some minor issues. According to some of the users, the Avast Repair has helped them to resolve the Avast shield issue and we also recommend this method to you. However, if you are not able to fix the issue on your own, then we will help you out to effectively resolve your problem. The steps to do the same as given as follows:

  • At first, restart your system and click on the Start logo menu from the taskbar. Now, on the search box, type Control Panel and then hit the Enter key.
  • As the Control Panel window opens, choose the View as option to the Category option, which is present at the right top corner of the Control Panel window.
  • After that, scroll down to the Programs section and then double click on it.
  • When the Programs window opens, locate your Avast antivirus program and right-click on it.
  • Now, form the list of options, select the option of Modify or Change. After that, the Avast Setup window will open with several choices.
  • Then, you have click on the Repair button and after that, follow the on-screen instructions which will appear to complete the repair process.
  • Wait for the system to finish the process and then check if your Avast issue is resolved or not.

However, if you are still struggling to fix the Avast web shield won’t turn on on your own, then you follow the next method.

Method 3: Update the Avast to its Latest Version

Update the Avast to its Latest VersionAn outdated version of the Avast antivirus software can also be a reason behind this critical issue. The old version may sometimes be corrupt or outdated and so the problem with Avast antivirus may occur. You should always keep the Avast antivirus up-to-date, as this will lead to maximum security. However, if you have disabled the auto-update feature or the manual update feature, then you can easily turn it on.

In order to turn on the update or to update your Avast antivirus, you can follow the next section. Below are some of the steps that will help you to effectively update your Avast antivirus software.

  • From the Start menu, open the Avast User interface by double-clicking on its icon. When the Avast window opens, navigate to the Update tab.
  • When the Update tab expands, you will see two options of the update. The first option is for the update of virus definitions and the other option is for the updation of the Avast program.
  • Now, you have to click on both the options to completely update your Avast antivirus.
  • After that, Avast will search for updates and if it is available, it will download them.
  • Be patient as this process will some time to complete. When the download finishes, follow the on-screen instructions to install and update your Avast antivirus program.
  • When the Avast antivirus is updated to its latest version, reboot your system and then check if the problem of the Avast shield is resolved or not.

If the issue of Avast shield still persists, then don’t worry, we have more methods to troubleshoot the issue. For the next method, you can proceed with the article.

Method 4: Try to Perform a Clean install of your Avast Antivirus Software

Try to Perform a Clean install of your Avast Antivirus SoftwareIf none of the above methods, helps you to resolve your Avast web shield won’t turn on, then you can try to install a clean version of your Avast antivirus software. However, this process is a bit long but you can definitely give it a try. If you don’t know the steps, then you can follow the instructions that are given below:

  • From the official Avast website, download the latest version of the Avast antivirus software. Now, when the download gets completed, save it in a folder or it will be automatically saved.
  • After this process finishes, you will have to disconnect the internet connection from your system. Now, restart your system and boot it into Safe Mode.
  • Then, in order to uninstall your Avast antivirus software, you have to go to the Control Panel. In the Control Panel, you have to navigate to Programs and have to search for the Avast antivirus program.
  • Next, right-click on the Avast antivirus program and click on the Uninstall option. Wait for the Avast antivirus program to uninstall.
  • When the uninstallation finishes, navigate to the default folder where the Avast program is installed. The location is C:/ Program Files/ Avast.
  • Then, double click on the icon and wait for the process to finish the installation process.

Finally, reboot your system and then boot into the normal startup. Once the system boots up, use the combination of Windows Key and R key to initiate the Run window. In the dialog box, type msconfig and then hit the Enter key. When the System Configuration window opens, you have to press on the Boot tab and then uncheck the Safe Boot option. Next, click on the Apply button and after that, the OK button to save all the changes.

Finally, when all the processes are done, check for the issue. We hope that by following these steps you were able to fix the issue on your own.


We hope that all the above-given methods have helped you to resolve the issue of Avast web shield won’t turn on easily. If you are still facing an issue with your Avast antivirus software, then you can tell us in the comments section below. Additionally, if you need any professional help, then you can come in contact with an experienced technician to get proper solutions.