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Fixes For Alexa Yellow Ring Issue (Quick Guide 2020)

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Amazon Echo users have often reported about different strange activities on their Alexa devices. Sometimes, they encounter a yellow flashing ring that appears on their Alexa device and they are unable to turn that off. 

Basically, Alexa yellow ring is a notification that indicates that the device needs the attention of the users. When there are some messages, the device starts blinking with the yellow light ring and sometimes it also chimes to alert the user. 

However, if you also encounter a yellow ring on your Alexa device and become unable to turn it off, then you can go through the below section carefully. 

What does the Yellow Ring on Alexa Mean? 

Before you are going to turn off the yellow light, you need to understand what does this light mean. To know that, you can say “Alexa, play my messages” or “Alexa, read my notifications”. 

Alternatively, you can also open the Alexa app on your smartphone or even can check the notifications in the Alexa app. 

If you have ordered something from Amazon, then Alexa might show a yellow ring to notify you that your order is delivered. In that case, you will get the notification quite similar to this: 

One new notification from Amazon Shopping. Two shipments have arrived including smart lights.” 

Alexa also might notify you once your shipment is out for delivery. Furthermore, if you have any queries that you sent to Amazon after placing the order, then Alexa can also notify you to tell the answer to your question.

But for that, notification on ‘Answers to product question’ and ‘Delivery’ are enabled on the Alexa device. Most of the time, the yellow light disappears just after checking the notifications. 

How to Turn Off Yellow Light on Alexa? 

After checking out the notification, if you see that the Alexa yellow ring won’t go away, then you can perform the below ways to get rid of it. 

Way 1: Using Amazon Website

To turn off the yellow ring on your Alexa device, you can perform the steps mentioned below: 

  • First of all, open your favoured browser on your computer. 
  • Then, visit the official website of Amazon Alexa. 
  • Navigate to the Settings. 
  • Click on the Notifications button. 
  • Next, tap on the ‘Shopping Notifications’ button. 

Here you will get settings under 4 different categories. These are: 

 

  • Delivery Notifications: You will get this notification when your shipment is delivered or out for delivery. 
  • The setting for ordered items’ titles: Using this setting, you can configure Alexa to show or say titles for the shipment you have ordered. So, if you want to avoid spoiling any surprise, you can turn it off. 
  • Reorder Notifications: You will get notifications when you are running low on products you purchase frequently. 
  • Amazon Community Notification: If you are an Amazon seller, then you might receive notifications from sections like Customer Review Ratings or Frequently asked Questions.  

 

After understanding the details of what Alexa is trying to notify you, you can turn off the notifications from this page. 

After applying the above steps, if Alexa flashing yellow won’t stop, you can perform the next solution stated below. 

Way 2: Using Alexa App

You can also turn off the Alexa yellow ring from the Alexa app. Here are the steps that you can follow to do that: 

  1. First of all, open the Alexa application on your smartphone. 
  2. Then, go to the Menu and tap on the Settings (gear-shaped) icon. 
  3. Afterwards, choose the ‘Notifications’ option from the next page. Then tap on the ‘Amazon Shopping’ option. 
  4. Here you will be able to control what Alexa is trying to notify you. From there, you can turn off the ‘Delivered’ or ‘Out for Delivery’ notifications. 

But, if you live in an area where it is quite impossible to deliver the shipment, then it’s better to have such notifications so that you will be able to control them. 

Frequently Asked Questions: 

  1. How about Blue, Red, Purple, White, and Green Lights? 

Do you want to know what other colours of the Alexa devices mean? Here is a list of colours and their indications for Alexa: 

    • Yellow Light: Yellow light indicates that the device is connected to a wireless connection or there is a message for you. 
    • Green Light: Green light indicates that you are receiving a call or you are on call. 
    • Blue Light: This light indicates that Alexa is responding to your request or listening to, setting up, processing your request. 
  • Red Light: Red light indicates that the microphone is turned off or there is a connection problem. 
  • Purple Light: This light indicates that ‘Do Not Disturb’ is enabled on your device or an error occurred during the Wi-Fi setup. 
  • White Light: You will see this light while adjusting the volume level. 

 

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