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ERROR CODE 0XC0000428

ERROR CODE 0XC0000428

Users of the Windows operating system may sometimes face a situation of error code 0XC0000428 where the computer will not boot and instead be lead to a blue screen with the error code 0XC0000428. This error is commonly caused by registry modifications, which can be rectified by the user by some minor modification to the system.

Possible causes of error code 0XC0000428

  • Error code 0XC0000428 is commonly seen when the user tries to start their Windows 7, 8 or 10 PC and are unable to move past the blue screen that contains the message “The digital signature for the file couldn’t be verified”. It means that the digital signature that is typically used by developers to assure users of the authenticity of a program is missing from one of the programs on the PC that has now lead to its crash. Possible causes of error code 0XC0000428 are:
  • Malware or virus attack: If the computer has suffered a malware or virus attack, it may have suffered damage to key program files, or a file or program may have been install that does not have the right digital signature. This will cause the computer to show error code 0XC0000428 on startup.
  • Boot manager issue: If the installation of a newer edition of Windows operating system is done over an older version of Windows, the boot manager entries do not get updated, and this can lead to error code 0XC0000428 being displayed.
  • Boot disc is outdated: In case a dual boot mode is set up with hardware containing a new version of Windows and one containing an old version of Windows, the outdated boot disc will cause a malfunction. The boot process will then be interrupted with error code 0XC0000428.
  • Incorrect installation of Windows by removing installation disc midway through the process can lead to the bootloader not being updated correctly. The error code 0XC0000428 will then display once the system is started up.
     Recommend solutions for error code 0XC0000428                                                    
    Since the primary cause for error code 0XC0000428 is issued with the boot registry, it is best to fix it by correcting these errors. The first thing the user should be able to do is to get past the blue error screen so that they can normally boot the system for more options. It can be done by launching a command prompt without the need to pass the boot screen: 

For Windows 7 users:
1.  Insert the installation disk or USB drive into the system and then reboot.

2. While the system is rebooting, press F12 until the boot options screen is displayed.                              3. Choose the Troubleshoot option.

4. In the Troubleshoot screen, select Advanced Options.
5. In the next screen, select Command Prompt.

For Windows 8 or 10 users:                                                                                                 

1. Insert the installation disk or USB drive into the system and then reboot.

2. While the system is rebooting, choose Troubleshoot.

3. In the Troubleshoot screen, select Advanced Options.
4. In the next screen, select Command Prompt.
Command Prompt can now be used to perform a series of functions which may help to resolve error code 0XC0000428. Here are some solutions that the user can try to restore normal system functioning in this case:

  1. Start CHKDSK

Start CHKDSK
CHKDSK can help to resolve issues with any damaged sectors on the disk. In the Command Prompt window, type in chkdsk /r and hit Enter to view all the bad sectors and recover any readable information.

 2.  Update boot manager

Update boot manager
Boot manager needs to be updated so that any errors can be repaired.
In the Command Prompt screen, type C: and hit Enter.
a. Next, type CD boot then hit Enter.
b. Next, type attribute bed -s -hr then hit Enter.
c. Next, type boot rec /rebuild and then hit Enter. This should rebuild the boot manager.
d. Alternatively, you may repair the Master Boot Record next by using the following commands:
boot rec /fix MAR
boot rec /fix Boot
e. After this, the user may consider completing a Startup Repair of the system.

3. Disable drivers:
According to error code 0XC0000428, the digital signature cannot be identified. Therefore, disabling all drivers may work as a faulty driver may have caused the error.

For Windows 7:

Disable drivers For Windows 7
Insert the installation disk or USB drive into the system and then reboot.
While the system is rebooting, press F12 until the boot options screen is displayed.
Choose the Troubleshoot option.
In the Troubleshoot screen, select Advanced Options.
Next, select Startup Settings.
In Startup Settings, choose the Disable Driver Signature Enforcement option.

For Windows 8 or 10:

For Windows 8 or 10
Navigate to Command Prompt using the Advanced Startup Options.
Then, run DIMS to attempt repairing the system image.

4. Enable system repair

Enable system repair

Performing a system repair may also help to correct error code 0XC0000428.
1. Insert the installation disk or USB drive into the system and then reboot.
2. While the system is booting up, hit F2.
3. Select Boot Options and then hit Enter.
4. In the Boot List, look for the installation drive and then hit Enter.
5. Hit the F10 key to save changes and then choose Yes to confirm.
6. Once the system reboots, change the settings as required and then choose Next.
7. Choose the option to Repair your computer.
8. In System Recovery Options, choose the Windows Installation Drive and select Next.
10. Here, select Startup Repair. It should fix the startup process to remove the blue screen error.

If error code 0XC0000428 is still displayed despite following the different methods described above, the error may have been causing some recently installed hardware or software. In the case of faulty new hardware, try to disconnect the hardware device and then restart the computer. In the case of faulty new software, try uninstalling any software that was recently installed that may have caused the error. Always install hardware and software only from known sources and using proper installation methods to prevent error code 0XC0000428 from recurring.

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