Type to search

What To Do If You Can’t Log In To PayPal [Explained 2020]

With the help of PayPal, you will be able to pay, send money and accept payments securely. PayPal keeps your information secure as it uses data encryption. It also helps to reduce online fraud through anti-fraud technology. 

Through your PayPal account, you can quickly transfer your payment. PayPal provides an option to register your credit card or debit card online. But sometimes you might be unable to log in to your PayPal account as it requires authentication. 

Furthermore, if you are unaware of the proper PayPal login procedure, then follow the steps that are mentioned below. 

What if You Can’t log in to PayPal? 

It might be possible that you forgot your email address and the password and thus failed to log in to your PayPal account. 

If you want to recover the account, then go through the steps that are mentioned below. 

  1. At first, go to the Login and then click on the “Having trouble logging in?” option. 
  2. You can enter three email addresses and after that click on the Next button. 
  3. After entering an email address if that is recognized, then you can identify your correct email address. 
  4. If you remember your password, then click on Continue. Thus, you will be able to log-in to your PayPal Account. 

Can’t Remember Login Information PayPal? Here’s what to do 

Sometimes, you might not remember the log-in information for your PayPal account. Then, you need to go through a number of processes to log-in to your PayPal account successfully. 

Email Fail?

You might forget the email address for your PayPal account. At that time, PayPal allows you up to enter three email addresses. Go to the email address box and click on the small question mark. After that, click on the “Get started” button. Now, the “Can’t log in?” screen will appear. 

This screen opens as you don’t know your password or your email address or both of them. Now, the “don’t know my password” radio button will ask you to enter your password. Paypal will send you a temporary password and instructions. 

That will help you to reset your PayPal login account. In order to open your PayPal account both, the radio buttons will ask you for up to three email addresses. You will find those buttons as a Captcha visual code to provide an extra layer of security. 

Forgot Password? 

Sometimes, you might know your email address but don’t know the password. Then, go to the password box and click on the “forget?” button. From the pop-up bubble, you need to click on the “Get started” button. After opening the “Forget your password?” pop-up window, enter your verified email address. 

Next, the Captcha code needs to be entered and then tap on the “Continue” button. Now, PayPal will send you a temporary password. PayPal will also provide you with instructions to reset your account through the email address that is associated with your account. 

Forgot Both the Password and the Email Address? 

It can be possible that you might forget both the email address and the password. Then, from the “Forgot your password?” window, tap on the “Recover It” link. 

Now, you will notice that the “Can’t log in?” screen will open as we discussed in the previous section. Now, PayPal will ask you some random questions to verify whether you are the actual account holder or not. 

Hopefully, after applying these steps you will be able to know how to log in to PayPal without any hassle. 

Frequently Asked Questions 

  1. How to change the password on your PayPal account? 

Before changing the password on your PayPal account, you need to make sure that you have not forgotten your current PayPal password.

  • After logging in to your PayPal account click on the Profile. 
  • Navigate to the Password section to click on the Change option. 
  • After selecting the password, click on Edit. You can even select the Security Questions other than selecting a password. 
  • Now, confirm your ownership and for that, you need to answer questions based on your account. 
  • After providing all the information click on the Submit. 
  • Head over to the password box to enter your current password. 
  • If you want to change your password, then enter and re-enter your password. 
  • In order to change security questions, select two new security questions and then provide the actual answers. 
  • In the end, you need to click on the Save option.  

   2. How to verify a PayPal account without a phone number? 

Without a phone number, you can verify your PayPal account. After adding your number to your PayPal account, you will get a message with a confirmation code. 

To confirm your number, you need to enter the code in your PayPal account and then follow these steps:

  • Click on the Settings. 
  • Now, click on the Confirm option to confirm that it is your verified account. 
  • After entering the code, click on the Validate option. 

    3. How to unlink bank account from PayPal? 

Here are the steps that you need to follow in order to unlink a bank account from PayPal.

  • First, go to the official website of PayPal and log in to your account. 
  • From the top of the page, click on the Profile option. 
  • Navigate to the ‘My Money’ to click on the “Update” option. 
  • Now, select “Remove” and then make sure to review your account information. 
  • In the end, you need to click on the Remove option.